Highlights

Various functions using company systems and software, including but not limited to, proper file notations, loading of supporting documentation into imaging system of record, reviewing/completing assigned tasks, monitor attorney tasks and responses. Summary: The Analyst, Title Svc II – Servicing Operations Support is responsible for filing loan policy insurance claims against title issues as recommended by legal counsel or as determined upon examination of title reports.

Numbers & Facts

LocationFL

Description

JOB DESCRIPTION
Summary:

The Analyst, Title Svc II – Servicing Operations Support is responsible for filing loan policy insurance claims against title issues as recommended by legal counsel or as determined upon examination of title reports. Evaluate and examine property reports and title policies to determine problems or restrictions with lien position and conveyances. Facilitate communication with attorneys and underwriters to determine best course of title resolution based on state laws and investor guidelines and requirements. Dispute counsel recommendations for resolution when deemed necessary. Assist management with documentation of department processes and procedures.

 

Essential Job Functions:

  • Aid peers with review and analysis of complex title issues to determine steps for resolution.

  • Review and analyze title issues denoted in property reports.

  • Analyze and compare loan policies to property reports to assess additional exposure to risk and issues with lien position and conveyance.

  • Abstract and verify property records using vendor databases and online services.

  • Review, analyze, and interpret documents including but not limited to, loan documents, legal documents, policies, regulations, and guidelines.

  • Obtain and compile documents required to file title claim.

  • Maintain portfolio of title issues and detailed records of claim resolution or settlement, including timelines and correspondence.

  • Investigate possible title issues initiated by borrower correspondence.

  • Review and assess Homeowner / Condo Association liens for super-lien priority interest.

  • Attorney-fee approvals and dispute of attorney-fee requests.

  • Various functions using company systems and software, including but not limited to, proper file notations, loading of supporting documentation into imaging system of record, reviewing/completing assigned tasks, monitor attorney tasks and responses.

  • Escalate issues involving potential loss of lien priority, monetary losses, or any other potential loss or risk exposure to management.

  • Maintain regular and punctual attendance.

 

Supervisory Responsibilities:

This position is an individual contributor with no direct reports. 

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Proficient in Microsoft Office.

  • Excellent communication, both written and verbal.

  • Meticulous organizational and follow-up skills.

  • Extensive knowledge of legal terminology as it relates to title insurance and property law.

  • Read, analyze and interpret legal documents, policies, regulations, and guidelines.

  • Attention to detail with a high level of accuracy.

  • Research, analytical, and problem-solving abilities.

  • Self-manage time and task prioritization.

 

Education and/or Experience:

  • High School Diploma required.

  • Bachelor’s Degree, some post-secondary courses or certificate preferred.

  • Two (2) to four (4) years of related experience.

 

Work Complexity:

Problems and issues faced are general, and require interpretation and some analysis of FFOC’s  policies and procedures to understand and resolve.

 

Language Skills:

Ability to read, analyze, and interpret business reports, legal documents, government regulations, and investor guides. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of employees, managers, clients, and legal professionals.

 

Mathematical Skills:

Ability to calculate figures and amounts such as percentages and interest. Ability to apply basic mathematical concepts and basic algebra. 

 

Reasoning Ability:

Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions. Ability to solve problems involving a variety of concrete variables with limited standardization.

 

Certificates, Licenses, Registrations:

None required.

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