Analyst Telecom

Description:

Interacts with clients, ensuring successful delivery of services and

high customer satisfaction. This role acts as the primary contact for Mid-Market Platinum

Customers.

Responsibilities:

1. Manage Client Relationships and Communications.

2. Resolve issues and escalate risks

3. Monitor engagement performance and outcomes

4. Ensure compliance with organizational standards and SLO benchmarks.

Salary Range: $65,000-$75,000 a year