Analyst/Sr Analyst, Airport Operations Performance and Analytics (Fort Worth, TX, US)

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Use your analytical talents and creativity to drive performance improvements at the largest and most complex airline in the world.
• Specifically, as an Airport Operations Analyst, you will partner with Sr. leaders, front line staff, and other operational business units to identify root cause and provide a data driven solution.
• This job is a member of the Airport Operations Performance Analytics Team within the Operations Planning and Performance (OP&P) organization.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Perform complex quantitative analysis on a wide range of airport performance subject areas such as "turn" performance, airport manpower planning, and baggage handling to identify insights, improve policies and procedures, and report on KPIs.

• Turn performance: Operating 6,000 flights a day isn't easy! You'll study the many intertwined steps between the time a plane rolls into its gate and when it pushes back to head back into the air.

• Airport manpower planning: To run a great operation we need the right people in the right place at the right time. With an ocean of operational and staffing data you'll supply airport leaders with data and tools to figure out the optimal staffing mix to run efficiently on "blue sky" days and recover quickly when things get tough.

• Baggage Handling: We carry nearly half a million bags each day! You'll study their journey end to end to understand what works, identify the root cause of mishandlings, and develop process improvements.

• Produce and maintain reporting to track KPIs and highlight opportunities.

• You'll use your Python/R/SAS skills and whole lot of SQL clean up, join, and synthesize huge and complex datasets.

• Use reporting and visualization tools like Tableau, PowerBI, and Excel (Pivot Tables) to present the data across the company.

• Good data is essential to good reporting and analysis.

• Act as the data expert and main point of contact for data requests around your area of expertise.

• You'll also work closely with our IT partners to develop new data steams and enhancing existing one.

All you'll need for success

Minimum Qualifications - Education & Prior Job Experience

• Bachelor's degree in Applied Statistics, Data Mining, Operations Research, Industrial Engineering, Applied Mathematics, Information Systems, Computer Science, Business Analytics or related quantitative field
• 3 years of relevant experience, with at least 1 year of experience with SQL querying and/or reporting or equivalent coursework
• Experience pulling and manipulating data using SQL and/or other languages and tools (E.g. Python, R, SAS, Databricks, etc.)
• Experience using Tableau or PowerBI, and advanced Excel (Pivot Tables /Charts)
• A love of aviation!

Preferred Qualifications - Education & Prior Job Experience

• Advanced degree in Engineering, Analytics, Data Science, Mathematics, Operations Research, or Business Administration
• Advanced knowledge of Microsoft Excel, Tableau and PowerBI
• Experience developing solutions on a Big Data platform utilizing tools such as DataBricks and Spark
• Project Experience with involving machine learning practices
• Aviation Industry experience or airline related project history

Skills, Licenses & Certifications

• Strong project management skills, including experience managing projects across departments
• Proficient with Microsoft Office applications including MS Excel, Access and PowerPoint
• Advanced aptitude in problem-solving, including the ability to logically structure an appropriate analytical framework
• Excellent leadership and teamwork skills with proven ability to work effectively in a variety of situations

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.