CSSR - Customer Service Sales Rep - Part Time Craft Massachusetts
- $20–$23 Per Hour
| Location | Waltham, MA |
Core Reporting & Dashboard Support
Analytics & Insights
Planning & Performance Processes
Continuous Improvement & Special Projects
Identify opportunities to streamline reporting, enhance structures, and reduce complexity.
Contribute to ongoing initiatives such as:
Improving report navigation and organizing the Tableau environment
Enhancing Customer Suggestions / Insights logic and documentation
Developing new field self-service reporting capabilities
Partner cross-functionally with MDM, Data Governance, IT, and Sales Training as needed.
The Sales Planning & Reporting team provides the commercial organization with accurate reporting, clear insights, and tools that help both home office and field leaders make informed decisions.
In this role, you will support core reporting operations, develop new analytics, and contribute to initiatives that strengthen how our sales force uses data. You'll collaborate with cross-functional partners, enhance our Tableau reporting ecosystem, and bring forward insights that help drive business performance.
This position is ideal for someone who enjoys solving problems, learning new tools, and taking initiative on projects that improve efficiency and clarity for end users.
Why join Team Alkermes?
Alkermes applies its decades of deep neuroscience expertise to develop medicines designed to help people living with complex and difficult-to-treat psychiatric and neurological disorders. A global biopharmaceutical company, headquartered in Ireland with U.S. locations in Massachusetts and Ohio, we seek to make a meaningful difference in the way people manage their diseases. We have a portfolio of proprietary commercial products for the treatment of alcohol dependence, opioid dependence, schizophrenia, bipolar I disorder and narcolepsy, and a pipeline of clinical and preclinical candidates in development for various psychiatric and neurological disorders.
We are proud to have been recognized as an employer of choice by many national organizations. In 2024 and 2025, we were certified as a Great Place to Work in the U.S. and named one of Massachusetts' Top Places to Work by the Boston Globe, a Best Place to Work in Greater Cincinnati by the Cincinnati Business Courier and recognized as a Best Place to Work in BioPharma by Fortune Magazine.
Alkermes, Inc. is an equal employment opportunity employer and does not discriminate against any qualified applicant or employee because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service or any other characteristic protected by local, state or federal law. Alkermes also complies with all work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Alkermes is an E-Verify employer.