| Location | Atlanta, GA |
IHG is seeking an Analyst, Product Operations to support the operational & performance team in delivering the programs, resources, and operating practices that help Product & Technology (P&T) work effectively. As the Analyst, you will coordinate strategic partner activities, monitor and report on P&T Innovation Funds, support the P&T Intern Program, and support the P&T-wide Product Operations and Chief of Staffs. In this role, you will bring structure, reliable execution, and clear communication to cross-functional work while helping drive P&T learning, enablement, and engagement programs.
Your Day to Day
Own and coordinate Strategic Partner deliverables, including Partner 101 briefs, quarterly progress updates on key workstreams, executive business reviews, leadership deep dives, and partner events
Monitor P&T Innovation Fund requests, approvals, spend, and outcomes; maintain accurate reporting and improve visibility for stakeholders
Support planning and delivery of the P&T Intern Program, including coordination with HR, tower and intern pairing, program operations, and feedback collection
Maintain and improve Product Operations frameworks, templates, resources, and best practices that enable consistent ways of working across P&T
Coordinate P&T learning, enablement, leadership, culture, and Lunch & Learn programs
Support priority initiatives and SWARM activities as necessary through meeting coordination, stakeholder follow-up, progress tracking, and operational execution
Provide ad hoc Product Operations and portfolio support as team and business priorities evolve
Develop AI agents and workflows to streamline processes and operations
What We Need From You
Bachelor's degree in Business, Operations, Communications, Technology, or a relevant field of work
2-5 years of experience in product operations, business operations, program coordination, or a related field
Experience leveraging generative AI and large language model (LLM) tools to design and build operational workflows that improve efficiency, consistency, and decision-making
Experience developing and implementing AI agents or automations to streamline processes and operations
Strong organizational and project coordination skills, with the ability to manage multiple workstreams, deadlines, and stakeholders
Strong written and verbal communication skills, with the ability to create clear updates, meeting materials, templates, and leadership-ready presentations
Detail-oriented and dependable, with experience maintaining accurate trackers, reports, documentation, and shared resources
Proactive, solutions-focused problem-solver who can bring structure to evolving work and drive clear next steps
Experience coordinating cross-functional programs, events, or partner activities and building productive stakeholder relationships
Travel - limited 10%
Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office. This expectation may be adjusted with the changing needs of the business.
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