Analyst

Must Have Technical/Functional Skills

Salesforce Test Design & Execution - Design and execute test plans, test cases, and scenarios for Salesforce implementations including Sales Cloud, Service Cloud, and custom solutions.

Comprehensive Testing Coverage - Perform functional, regression, integration, and UAT testing to ensure Salesforce features meet business and technical requirements.

Salesforce Configuration & Data Validation - Validate data integrity, workflows, validations, reports, dashboards, and automation using Flows, Process Builder, and Apex triggers.

Integration & API Testing - Execute API and integration testing to validate Salesforce integrations with external systems and downstream applications.

Test Automation Support - Support and enhance Salesforce test automation efforts using tools such as Provar, Selenium, and Salesforce DX where applicable.

Defect Management & Root Cause Analysis - Analyze test results, document defects with clear root cause analysis, and track issues through resolution using defect tracking tools.

Cross-Functional Collaboration - Collaborate closely with Salesforce developers, administrators, business analysts, and product owners to ensure timely defect resolution and release readiness.

Quality, Security & Release Compliance - Ensure Salesforce releases adhere to quality standards, security requirements, and Agile deployment best practices.

Roles & Responsibilities

• Design and execute test plans, test cases, and test scenarios for Salesforce applications, including Sales Cloud, Service Cloud, and custom implementations.
• Perform functional, regression, integration, and UAT testing to ensure Salesforce features meet business and technical requirements.
• Validate data integrity, workflows, validations, reports, dashboards, and automation (Flows, Process Builder, Apex triggers).
• Collaborate closely with Salesforce developers, administrators, business analysts, and product owners to identify defects and ensure timely resolution.
• Execute API and integration testing for Salesforce integrations with external systems.
• Document test results, log defects with clear root cause analysis, and track issues through resolution.
• Ensure Salesforce releases comply with quality standards, security requirements, and deployment best practices in Agile environments.

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $120,000- 130,000 a year