Analyst II - Institutional Research

Firstnet Global

  • Houston, Texas
  • 5 days ago

    Highlights

    Responsible for other reasonable, related duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES: • Excellent customer service skills • Proficiency with common office software (i.e. Microsoft Office suite) and other relevant software applications • Ability to work in a fast pace environment and meet deadlines • Knowledge of software/hardware management and service delivery management may be required • Ability to work on several tasks simultaneously • Technical knowledge necessary includes statistical applications, data base analysis tools, spreadsheets, and the ability to create summary information from large volumes of data. Creates and troubleshoots complex, dynamic reports that can be updated automatically by the client 2. Provides interpretation about report to the client to support their decision-making process 3. Provides Statistical Analysis Information when it is needed 4. Develops applications and databases to support system-wide projects, including business intelligence and strategic planning 5.

    Numbers & Facts

    LocationHouston, Texas
    Websitehttps://www.firstnetglobal.com

    Description

    Benefits:
    • Company parties
    • Competitive salary
    • Opportunity for advancement
    Analyst II – Institutional Research 
    LOOKING FOR LOCALS TO HOUSTON ONLY
     
    Duration of Temporary Employment     11/09/2026-08/31/2027
    Days & Times of Temp Employment      40 hours per week
    Location             University Park
    20515 TX-249 S, Houston, TX 77070



    ESSENTIAL JOB FUNCTIONS:
     
    1. Analyzes client requests, completes programming, and pulls data using SQL programming.
    Creates and troubleshoots complex, dynamic reports that can be updated automatically by the
    client
    2. Provides interpretation about report to the client to support their decision-making process
    3. Provides Statistical Analysis Information when it is needed
    4. Develops applications and databases to support system-wide projects, including business
    intelligence and strategic planning
    5. Communicates project/work-order status with AIR management and clients via ticket system,
    email, telephone, and/or chat, and serve as campus-based liaison / customer service
    representative for clients
    6. Serve as project lead and key analyst for the large-scale department projects including, but not
    limited to, student success points, dashboard development
    7. Develops research studies relating to System-wide issues
    8. Reviews other Analysts' reports and assists as needed, including assisting with complex queries to
    answer in-depth questions. Assists Manager as needed within scope of responsibility
    9. Develops and conducts training sessions for AIR-supported technologies
    10. Creates training presentations and exercises to teach other analysts (both internal and external) as
    well as clients how to perform new tasks. Communicates with data analysts at local ISDs
    11. Writes and validates protocol documents for IR, include developing and validating SQL code
    12. Participates in a variety of internal and external meetings, conferences and workshops/seminars,
    representing Lone Star College and the Office of Analytics & Institutional Research (AIR). May
    include giving presentations
    13. Responsible for other reasonable, related duties as assigned
     
    KNOWLEDGE, SKILLS, AND ABILITIES:
     
    • Excellent customer service skills
    • Proficiency with common office software (i.e. Microsoft Office suite) and other relevant software
    applications
    • Ability to work in a fast pace environment and meet deadlines
    • Knowledge of software/hardware management and service delivery management may be required
    • Ability to work on several tasks simultaneously
    • Technical knowledge necessary includes statistical applications, data base analysis tools,
    spreadsheets, and the ability to create summary information from large volumes of data.
    • Knowledge and understanding of statistical concepts
    • Ability to analyze and evaluate a request and communicate effectively with the varied levels of
    employees is essential
    • Ability to translate concepts into data and vice versa
    • Highly organized, logical, efficient, and detail oriented
    • Strong analytical and problem-solving skills
    • College-level writing and communication skills
    Compensation: $31.00 per hour




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