Highlights
Role: Analyst, Developer Generic 3 Location: Minneapolis, MN Duration: 12 months Job Type: Temporary Assignment Work Type:Onsite Job Description: Position Summary The Senior QA Engineer is responsible for ensuring the quality, reliability, and performance of TracKing, a SaaS application, and its related APIs. This role will lead and execute testing efforts across web application and API layers, troubleshoot user-reported issues, document findings, and collaborate closely with QA and development teams to drive timely defect resolution.
Numbers & Facts
| Location | Minneapolis, MN |
| Industry | Computer/IT Services |
| Salary | $75.62 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company that specializes in global climate technologies. It operates in the Climate segment that delivers energy efficient products and energy services. The company offers the client and American Standard Heating & Air Conditioning which provides heating, ventilation, and air conditioning (HVAC) systems, and commercial and residential building services, parts, support, and controls; energy services and building automation.
Role: Analyst, Developer Generic 3
Location: Minneapolis, MN
Duration: 12 months
Job Type: Temporary Assignment
Work Type:Onsite
Job Description:
Position Summary
- The Senior QA Engineer is responsible for ensuring the quality, reliability, and performance of TracKing, a SaaS application, and its related APIs.
- This role will lead and execute testing efforts across web application and API layers, troubleshoot user-reported issues, document findings, and collaborate closely with QA and development teams to drive timely defect resolution.
- The ideal candidate is a hands-on quality professional with strong experience in manual and automated testing, API validation, troubleshooting, and customer-facing communication.
- This individual should be comfortable working across technical teams and engaging directly with customers and internal stakeholders to investigate and resolve issues effectively.
- Perform end-to-end quality assurance testing for TracKing, including SaaS application functionality and API validation.
- Design, develop, execute, and maintain manual and automated test cases, test scripts, and regression suites.
- Use tools such as Postman, Selenium, Python, and other scripting tools to validate system behavior and improve test coverage.
- Test APIs for functionality, reliability, error handling, and integration performance.
- Troubleshoot issues reported by users of TracKing and its APIs.
- Document defects, issues, and enhancement requests in Azure DevOps (ADO) with clear, reproducible, and actionable detail.
- Partner with QA engineers, developers, and cross-functional stakeholders to investigate root causes and resolve product issues.
- Support functional, regression, integration, and user acceptance testing activities as needed.
- Analyze logs, backend behavior, and system interactions to support issue diagnosis and validation.
- Communicate effectively, both written and verbally, with customers and internal stakeholders regarding quality issues, testing results, and resolution progress.
- Contribute to continuous improvement of QA processes, test automation practices, and release quality.
- Bachelor's degree in Computer Science, Engineering, Math, or a related field, or equivalent practical experience.
- 5+ years of experience in software quality assurance, with demonstrated success in testing SaaS applications and APIs.
- Hands-on experience with Postman, Selenium, Python, and other test automation or scripting tools.
- Experience with defect tracking and work management tools such as Azure DevOps (ADO).
- Strong experience in manual and automated testing methodologies.
- Experience testing web applications, APIs, and integrated software systems.
- Strong troubleshooting, analytical, and root cause analysis skills.
- Ability to create clear test documentation, defect reports, and status updates.
- Strong written and verbal communication skills, including the ability to work directly with customers and cross-functional internal teams.
- Experience with IoT solutions and connected device ecosystems.
- Familiarity with HVAC equipment and related operational environments.
- Knowledge of communication protocols such as CAN, Bluetooth, and LTE.
- Experience with SQL for backend validation and troubleshooting.
- Familiarity with Git and source control workflows.
- Experience with browser developer tools and log analysis for debugging.
- Familiarity with CI/CD pipelines and modern software delivery practices.
- Experience working in Agile or Scrum environments.
- Experience with performance or load testing tools such as JMeter or similar platforms.
- Experience supporting customer-reported production issues in a SaaS environment.
- SaaS application testing
- API testing and validation
- Test automation
- Selenium
- Postman
- Python scripting
- Azure DevOps (ADO)
- Defect tracking and triage
- Regression and integration testing
- Root cause analysis
- SQL and backend validation
- Git/version control
- Browser debugging tools
- CI/CD awareness
- IoT systems and communication protocols
- Problem solving and critical thinking
- Attention to detail
- Cross-functional collaboration
- Customer focus
- Written and verbal communication
- Ownership and accountability
- Continuous improvement mindset
- A successful Senior QA Engineer will be able to combine strong testing expertise with practical troubleshooting skills.
- Communicate clearly with both technical and non-technical audiences.
- Proactively improve product quality across application and API environments.
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.