| Location | Dalton, Georgia |
Reports To: Utility Metering Supervisor Job Summary The AMR Field Service Technician is responsible for the installation, maintenance, repair, and reading of electric, gas, and water meters through Dalton Utilities' Automatic Meter Reading (AMR) program. This position involves manual, visual, and electronic meter reading, customer service interactions, and close coordination with the Billing Department to ensure accurate and timely billing. Key Responsibilities Install, maintain, repair, and read electric, gas, and water meters using AMR technology or manual methods when required Electronically and manually read meters using meter collection equipment Analyze AMR data to identify irregular or inconsistent usage Work closely with the Billing Department to meet billing deadlines Program gas and water meters using approved tools and technology Set new meters, perform meter change-outs, and check for unauthorized meter turn-ons Complete service orders including check reads, cut-offs, reconnects, removals, and readouts Perform water pressure checks and repair water leaks at meters as needed Use GPS tools and software to locate meters and attach photos to document meter conditions Retrieve and replace meter boxes and lids as needed Maintain stocked vehicles with required tools and supplies Communicate effectively with Customer Service and Utility Service departments Maintain a professional appearance and keep assigned vehicles clean Operate tools and equipment such as pickup trucks, radios, hand tools, piping tools, and related equipment Perform other related duties as assigned Physical Requirements Walk long distances between services, including hills and stairs Frequently enter and exit vehicles Bend, stoop, reach, and stand for extended periods Lift up to 75 pounds Clear meter boxes of debris, vegetation, insects, soil, and standing water Use ladders and work in confined spaces such as meter pits (must not be claustrophobic) Work outdoors in all weather conditions Regular hours of this position are 7:00 a.m. - 3:30 p.m., Monday - Friday with some overtime possible. Pay Range $17.60/hour - $23.60/hour |