Trivium Group is an Amazon-focused advertising agency that drives results to its clients through data-driven decisions, strong systems, and most importantly, great people. Trivium Group has shaped up to be one of the fastest-growing Amazon advertising agencies in the industry, all while creating an incredible, people-oriented culture that makes work feel like home.
We are looking for a PPC Division Manager who will deal with individual employees and customers and will serve as a buffer between top-level management and the PPC Department. In this position you will be responsible for getting employees to buy into the overall company strategy and monitor whether things are working on a practical level. You also will deal with the day-to-day issues that arise in the PPC department and ensure its effective communication with the other departments.
RESPONSIBILITIES
- Communicate openly with BPD regarding strategies, goals and KPIs of division
- Manage all reporting of PPC Division - Capacity, Churn
- Ensure success for all onboarding of new clients (enhance OB Checklist if/when needed)
- Build robust Customer Success/Brand Manager processes to have the proactive approach to solving Brand growth
- Identify bottlenecks and create solutions and systems to allow growth and efficiency of all parts of PPC Department
- Manage LOG OFFs of all POD Leaders and keep team accountable
- Managing, supporting and mentoring our PPC Team (and support team members) maintain an elite level of both performance and team happiness.
- Monitor and analyze Brand performance - Identify all clients at Risk
- Create and Present Full plans for any and all brands at risk
- Track team performance, KPIs and ensures OKRs are being met
- Understand accountability and react with solution based actions
- Conduct research and gather feedback to prioritize areas for improvement based on data analysis, Executive leadership input, and best practices.
- Lead PPC Team to execute improvement projects, including timelines, and deliverables.
- Provide training and support for adoption of new systems and processes.
- Regularly review and update existing SOPs to ensure accuracy and relevance.
- Lead the development and implementation of quality control measures to ensure consistent steps and documentation across all PPC Processes
- PPC Team at full capacity plan at current Hire dates
- Active involvement in the recruitment process for the PPC department
- Participation in various personal and professional development trainings
- Coming up with ideas to improve productivity
REQUIREMENTS
- Advanced English level (written and spoken)
- Bachelors in Communications/ Management/ Business
- Managerial experience in a service provider agency
- High computer literacy and ability to learn new software
- Leadership, interpersonal and communication skills
- Conflict resolution and employee motivation skills
- Self-organization and multitasking ability
- Analytical and strategic thinking
COMPENSATION & BENEFITS
- Competitive salary
- Remote work year-round
- Semi-flexible work hours
- 4 weeks paid vacation + sick time
- 10 paid National holidays
- Professional development
- Continuous growth
This will be a remotely administered FULL TIME [40 hr/week] position with an immediate starting date upon hire. You will need to be able to accommodate different schedules and time zones. You will need a quiet workspace with fast internet, a webcam, and a microphone for video calls. This role is compensated on purely experience, and you will receive considerable levels of autonomy and ownership over your projects.