The Amazon Operations Analyst supports the growth and operational performance of Trove Brands' Amazon US 1P business through data analysis, business intelligence, inventory visibility, and operational execution. This role is responsible for analyzing sales performance, identifying lost sales opportunities, monitoring inventory trends, tracking purchase orders, and providing actionable business insights. Working closely with Amazon Sales, Sales Forecasting, Supply Chain, Logistics, Finance, and other cross-functional teams, this role helps improve product availability, operational efficiency, and business performance. The ideal candidate is analytical, detail-oriented, and proactive, with the ability to translate complex data into actionable insights that support business growth.
Key Responsibilities:
- Analyze Amazon sales, traffic, conversion, inventory, and operational performance to identify trends, risks, and growth opportunities.
- Identify lost sales opportunities related to out-of-stocks, inventory gaps, product availability, and purchase order execution.
- Monitor inventory levels, Amazon demand signals, replenishment trends, and product availability to minimize stockouts.
- Track Amazon purchase orders from creation through fulfillment and delivery, identifying and resolving operational issues.
- Monitor key operational KPIs, including PO confirmation rates, fill rates, inventory availability, and fulfillment performance.
- Develop and maintain dashboards and reporting to provide visibility into sales performance, inventory health, and business opportunities.
- Analyze ASIN performance, sell-through, and category trends to identify underperformance and competitive opportunities.
- Support new product launches and promotional events by monitoring inventory readiness, purchase orders, and operational risks.
- Collaborate with Amazon Sales, Sales Forecasting, Supply Chain, Logistics, EDI/Processing, and Finance to improve operational execution.
- Monitor Amazon Vendor Central operations and help ensure accurate product, order, and inventory information.
- Leverage AI tools, automation, and data visualization to streamline reporting, improve processes, and deliver actionable insights.
Required Qualifications:
- 1-3 years of experience in eCommerce, retail analytics, sales operations, supply chain, marketplace operations, or a related field.
- Strong analytical skills with the ability to interpret large datasets and translate findings into actionable insights.
- Proficiency in Microsoft Excel, including PivotTables, lookups, and data analysis.
- Experience working with data analysis, reporting, or visualization tools.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities.
- Ability to identify operational challenges, troubleshoot issues, and recommend effective solutions.
- Strong written and verbal communication skills with the ability to collaborate across departments.
- Ability to learn new systems, processes, and reporting platforms quickly.
Desired Qualifications:
- Experience working with Amazon Vendor Central or Amazon 1P operations.
- Experience supporting Amazon sales, inventory management, replenishment, or purchase order processes.
- Experience in retail or consumer packaged goods (CPG) environments.
- Background in retail analytics, sales planning, or supply chain operations supporting major retailers.
- Familiarity with EDI processes, inventory management systems, or retail replenishment operations.
- Experience developing reports, dashboards, or performance tracking tools.
- Familiarity with SQL, Python, Power BI, Looker, AI tools, or reporting automation.