The ideal candidate will have hands-on experience managing high-SKU Amazon Seller Central accounts, optimizing product listings, driving advertising performance, and collaborating across multiple departments to maximize revenue, profitability, and customer satisfaction. We are looking for an experienced Amazon Channel Manager who thrives in a fast-paced, data-driven environment and has a proven track record of growing Amazon marketplace sales while maintaining exceptional account health.

Job Title: Amazon Channel Manager

Location: Tonawanda, NY (5 days onsite)

Employment Type: Permanent

Duration: Full Time

Pay: $80k - $100k/year

About:

VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is 'Great Place to Work® CertifiedTM' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink's work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.

Job Description:

We are looking for an experienced Amazon Channel Manager who thrives in a fast-paced, data-driven environment and has a proven track record of growing Amazon marketplace sales while maintaining exceptional account health. The ideal candidate will have hands-on experience managing high-SKU Amazon Seller Central accounts, optimizing product listings, driving advertising performance, and collaborating across multiple departments to maximize revenue, profitability, and customer satisfaction.
 

Responsibilities:

• Own the day-to-day management and growth of the company's Amazon Seller Central marketplace.

• Monitor and maintain Amazon account health, ensuring performance metrics consistently meet or exceed Amazon standards.

• Investigate account issues, customer disputes, policy violations, and intellectual property claims while developing and submitting Plans of Action when necessary.

• Create, optimize, and maintain product listings, A+ Content, Brand Stores, and enhanced product pages to maximize visibility and conversion.

• Conduct keyword research and implement SEO best practices to improve organic rankings and product discoverability.

• Partner with Content Specialists to launch new products and continuously improve existing listings.

• Develop and execute marketplace growth strategies by analyzing sales trends, customer behavior, and competitive activity.

• Work closely with Amazon Advertising representatives to improve campaign performance, return on ad spend, and overall profitability.

• Evaluate pricing strategies, competitive positioning, and new product opportunities to drive revenue growth.

• Recommend products for Fulfillment by Amazon (FBA) while maintaining targeted profit margins.

• Monitor inventory levels, coordinate replenishment activities, and ensure products remain in stock across Amazon fulfillment centers.

• Collaborate with Purchasing, Operations, and Quality teams to maintain product availability, regulatory compliance, and product quality standards.

• Prepare monthly business reviews for leadership highlighting marketplace performance, key metrics, growth opportunities, and strategic initiatives.

• Lead and provide direction to support specialists responsible for daily marketplace operations while fostering collaboration, accountability, and continuous improvement.

• Support cross-functional eCommerce initiatives and contribute to the ongoing success of the digital commerce team.

 

Requirements/Qualifications:

• 2+ years of hands-on experience managing Amazon Seller Central accounts.

• 2+ years of experience in an eCommerce or digital marketplace environment.

• Proven experience managing Amazon account health, performance metrics, compliance, and policy requirements.

• Experience managing large product catalogs with high SKU counts in a B2C environment.

• Strong experience creating and optimizing Amazon product listings, A+ Content, Brand Stores, and enhanced product pages.

• Solid understanding of Amazon SEO, keyword research, and product content optimization.

• Experience developing marketplace growth strategies using sales data, analytics, and competitive research.

• Experience managing or collaborating on Amazon Advertising campaigns.

• Strong analytical skills with the ability to interpret marketplace data and make data-driven business decisions.

• Experience working with ERP or CRM systems; NetSuite experience is a plus.

• Proficiency with Microsoft Excel, Word, and Outlook.

• Excellent organizational, communication, and project management skills.

• Ability to adapt quickly to changing Amazon policies, marketplace trends, and business priorities.

• Experience working cross-functionally with Marketing, Purchasing, Operations, and Customer Service teams.

• Adobe Photoshop, basic HTML, webpage creation, or digital merchandising experience is a plus.

• Self-motivated with the ability to manage multiple priorities while working independently and as part of a collaborative team.

 

Benefits:

We have various coverages and additional benefits, may applicable to job this position:

• Medical

• Dental

• HSA – Health Saving Accounts

• Life/AD&D Insurance

• 401k

• Voluntary Benefits

Employment Practices:

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check.

This job application process may use AI-powered tools to assist in screening and evaluating applications based on objective, job-related qualifications. AI is used solely to support the recruitment process and all final hiring decisions are made exclusively by our human recruitment team.

Applicant information will be handled in accordance with VLink's privacy policy.