Alumni Relations Data Management Specialist

Description

Position at CRISTA Resources

Location: Shoreline, WA

Employment Status: Full Time

Compensation: $32.00 - $39.00, DOE

Benefit Highlights: Health Insurance, Retirement Plans w/CRISTA match, Family Care, Paid Holidays, PTO, Tuition Discount at King's Schools.

COMPANY OVERVIEW

CRISTA Ministries ("CRISTA") is a Christian church community that exists to exercise and express its Christian beliefs. At the core of our Christian church community is the belief that as Christians, we are part of the priesthood of all believers, set forth in I Peter 2. We believe this priesthood calling rests upon all Christians and is a foundational, spiritual practice of our CRISTA community. This priesthood calling evokes within us the response to view our work as our ministry. We believe that all representatives of our community are ministers of the gospel and play equally important roles in exercising, expressing and teaching our beliefs (I Corinthians 12: 17-23).

CRISTA exists to make known the love of Jesus Christ through demonstrated works of service and ministry. We use every method available so that the people of the world may hear the Gospel, accept Christ as their Savior, and grow in their faith. We are a united family of Biblical Ministries inspired by a shared vision to serve and impact the young through the elderly, all cultures and backgrounds, in our own backyard and around the world through excellence in our service and operations. By leading a healthy and sustainable organization, CRISTA empowers its ministries to serve the needs of the world and share the Gospel, making disciples. Our commitment is to glorify, honor and obey the Lord in all we do through a workforce of ministers: our staff and volunteers who are called, committed, and faithful Christians.

CRISTA leads five distinct ministries in alignment with our calling to draw people into a transforming relationship with Christ. From World Concern's relief and development efforts around the globe; from CRISTA Media's stations that broadcast uplifting messages and music through your radio dials to the fireside songs that bring joy to campers year-round at CRISTA Camps; from the young minds equipped with knowledge at King's Schools to the seniors receiving exceptional care at CRISTA Senior Living. Whether traversing the globe or right in our backyard, the CRISTA family of ministries is empowered to meet the needs of those we serve with the Gospel of Jesus Christ.

CRISTA MINISTRIES MISSION AND VISION STATEMENTS

• Mission Statement: To fearlessly declare the Gospel, with Biblical truth and love, leading generations to follow Jesus.
• Vision Statement: Until All Know Jesus.

CRISTA MINISTRIES CORE VALUES

• Christ-Centered: We approach our work by faith, prayerfully believing God will do the miraculous.
• Servanthood: We serve our world by meeting needs practically and spiritually.
• Uncompromising Integrity: We are honest, transparent, and trustworthy - reflecting Jesus in all we do.
• Holy Stewardship: We honor and maximize the potential of the resources, assets, and people God has entrusted to us.
• Excellence: We serve with excellence knowing that we represent God in our work, words, and actions.
• Unified Team: We are One CRISTA, united in the vision to transform lives with the Gospel of Jesus Christ.

POSITION SUMMARY

The Alumni Relations Data Management Specialist is responsible for managing, maintaining, analyzing, and leveraging King's alumni data to support alumni engagement, communications, events, marketing, and fundraising efforts in relation to upcoming Capital Campaigns for King's Schools. The Alumni Relations team will work together in developing meaningful programs and strategies.

ESSENTIAL FUNCTIONS

(General overview and may not include all details of responsibilities)

Alumni Relations Team

• Serve as an integral member of the Alumni Relations Team in support of efforts to:

• Deepen connection and engagement across the King's Schools alumni community

• Provide data to help drive engagement and financial support among alumni, their family and friends primarily in relation to upcoming Capital Campaigns for King's Schools.

• Support alumni-related fundraising activities and collaborate with stakeholders on opportunities that will foster greater fundraising.

• Strategize communications to align with alumni interest and areas of involvement from when they attended King's Schools.

• Participate in creative and strategic planning meetings for campaigns and projects.

• Develop and deliver actionable insights in partnership with the Director of Alumni Relations and key stakeholders to support alumni engagement, development, events, and outreach.

• Analyze alumni data to identify opportunities for increased alumni connection, engagement, relationship development, and donor cultivation.

• Conduct alumni research, implement data rich processes, and prepare meaningful reports and lists for analysis and communications.

Data Management

• Manage alumni data processes and infrastructure that support events, marketing, communications, outreach, relationship building, and donor cultivation strategies.
• Establish and enforce data quality standards to maintain the integrity and effectiveness of alumni data and system performance of the database. Ensure records are accurate, complete, current, and consistent across contact information, graduation details, engagement, events, volunteering, communications, interests, and relationship notes.
• Engage proactively with school alumni to obtain and maintain accurate contact information and to strengthen engagement with the school community
• Develop and execute strategies in collaboration with the RA Data Team to identify and obtain missing alumni information, leveraging appropriate research tools, websites, and applications to improve data completeness.
• Serve as the primary data liaison between the Alumni Relations Team, King's IT, and RA Data Team, troubleshooting issues and identify opportunities to improve system integration and functionality.
• Design, implement, and maintain in collaboration with the RA Data Team advanced protocols for data collection and reporting within the SalesForce database. Apply technical judgment and knowledge of system architecture and best practices.
• Analyze, identify and recommend needs for custom fields, page layouts, objects and record types to address evolving Alumni Relations needs and business requirements while ensuring maintainable solutions.
• Analyze, troubleshoot and optimize data integrations in partnership with the RA Data Team and King's IT to ensure effective, secure exchanges of data across FACTS, Salesforce, and related systems that result in functionality and data reliability.
• Collaborate with the Alumni Relations team members and the RA Data Team to design, develop and deliver complex reports, leveraging data modeling and analytical skills.
• Generate and manage accurate mailing and email lists for alumni communications, events, and outreach according to established organizational communication guidelines.
• Lead user training sessions for the Alumni Relations team, supporting the adoption of new features, security protocols, data entry standards and demonstrating subject matter expertise.
• Serve as the primary data technical resource among the Alumni Relations team, collaborating with colleagues to resolve data issues and enhance system functionality.

Conduct that reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).

ESSENTIAL QUALIFICATIONS

CHRIST CENTERED

• Belief that Jesus Christ is Lord and Savior.
• Is a committed Christian who is dedicated to continued spiritual growth and development as evidenced through a growing personal walk with God (e.g. daily spiritual rhythms of prayer, fellowship, Bible study, etc.).
• Prayerfully seeks God's will in their own lives and in their ministry at CRISTA.
• Engages our ministry including staff and colleagues through prayer, participation in spiritual practices, leading devotionals and other spiritual practices.
• Affirms, aligns with and supports CRISTA's Statement of Faith and Christian Community Representative Statement (CCC).
• Conducts themselves in a manner which reflects well on CRISTA Ministries and aligns with its mission, vision, Statement of Faith and Christian Community Representative Commitment (CCC).
• Demonstrates the values of a CRISTA leader.

EDUCATION

• Bachelor's degree from an accredited college or university recognized by the United States Department of Education or equivalent. Relevant work experience may be substituted for education on a year-for-year basis.

EXPERIENCE

• 2-5 years of experience in data management and analysis
• Experience with CRM systems and alumni databases (Salesforce etc.); familiarity with account management, data hygiene and reporting
• Strong interpersonal and communication skills with an ability to engage effectively with alumni, volunteers, and community members
• Ability to manage multiple projects and work collaboratively with several departments
• Passion for King's Schools and Christian Education

SOFTWARE / EQUIPMENT KNOWLEDGE

• Microsoft Office suite
• Salesforce or similar CRM

OTHER CONSIDERATIONS

• Strong work ethic
• Able to handle multiple, concurrent projects and work collaboratively within diverse teams and across departments.
• Research, technical, analytical and organizations skills
• Service-oriented mindset
• Ability to translate business needs into reliable database solutions
• Attention to detail · Ability to pass background checks relating to DSHS Secretary's List of Crimes and Negative Actions. (WAC 388-113).

PREFERRED QUALIFICATIONS

OTHER CONSIDERATIONS

• King's School Alumni

STATEMENT OF NONDISCRIMINATION

CRISTA is a Christian, religious organization that lives out its faith-based mission through five ministries: CRISTA Camps, CRISTA Media, CRISTA Senior Living, King's Schools, and World Concern. As permitted by Title VII of the Civil Rights Act of 1964, CRISTA reserves the right to prefer employees of a particular religion and to require its employees to hold certain religious beliefs, engage in certain religious observances, and engage in or refrain from engaging in certain behavior, based on CRISTA's religious beliefs. CRISTA's employees must agree with and support without reservation CRISTA's Statement of Faith and must conduct themselves in accordance with the religious beliefs and practices that flow from that Statement of Faith and CRISTA's Christian Community Policy.

Among those employees and employment applicants who agree with and support without reservation and abide by the Statement of Faith and CRISTA's Christian Community Policy, CRISTA does not unlawfully discriminate on the basis of race, color, national origin, age, sex, disability, genetic information, or any other protected characteristic. Based on its religious beliefs, CRISTA values and respects the dignity of all persons and appreciates the diversity of God's creation.