| Location | Duluth, MN |
Do you have a keen eye for detail Are you passionate about delivering outstanding customer service while working with a supportive team Viking Fire Protection Group in Duluth MN is looking for a Service Coordinator who thrives on precision enjoys connecting with clients and collaborates seamlessly with colleagues to keep every things running smoothly.The ideal candidate works well independently while actively collaborating with the team. You communicate clearly with customers and coworkers maintain a keen attention to detail and confidently multitask in a fast-paced setting. Proficiency in Microsoft Office and prior experience in a similar role are required. If you bring a warm approachable demeanor we encourage you to apply and become a valued member of our organization.ResponsibilitiesCoordinate daily with office and field teamsAnswer incoming service requests via phone and emailCoordinate with Project Managers to schedule appointmentsUpload required reports to city and 3rdparty portalsWork with fitters and Project Managers to ensure jobs are dispatched and time is properly capturedCommunicate the service schedule to field personnel and service teamsProcess payroll weeklySchedule resources to support service jobs ordercall-off lifts schedule subcontractors electrical alarm etc. requests purchase ordersWorks with service management team to prioritize service callsProcess invoices in accordance with standard billing practices set forth by service management teamPerform other duties as assigned and as business needs evolveRequirementsPrior work as an Office or Administrative Assistant or similarExperience with project management or billing platforms such as Service Trade Service channel etc. preferredAbility to work independently with proficiency in the Microsoft Office suite requiredStrong oral and written communications skills with the ability to professionally communicate with all levels of leadership customers and employees.Excellent organizational skills and multi-tasking skills resourceful and proactive in completing dutiesWillingness to assist with miscellaneous projects as neededAbility to pass pre-employment drug screen background check and MVREducation High school diploma or equivalent.Pay Range50000-6000yr depending on background and experienceEEO statementAffirmative ActionViking Fire Protection Group is an equal opportunity employer and does not discriminate on the basis of religion disability protected veteran status age sex race color national origin or any other characteristic protected by law.Viking Fire Protection Group complies with federal and state disability laws and will make reasonable accommodations for applicants and qualified employees with disabilities. If you wish to request reasonable accommodations to participate in the job application or interview process please contact Luke Kubista.Equal Opportunity Employer including disabled and veterans.