AIRPORT OPERATIONS SUPERVISOR - Security

AIRPORT OPERATIONS SUPERVISOR - Security

Salary

$73,846.24 - $87,622.86 Annually

Location

2800 N Terminal Road

Job Type

Full Time

Job Number

39911

Department

Houston Airport System

Opening Date

11/02/2026

Closing Date

11/16/2026 11:59 PM Central

• Description
• Benefits
• Questions

POSITION OVERVIEW

Applications will be Accepted From: ALL PERSONS INTERESTED

Division/ Section: IAH-AIRPORT OPERATIONS/AIRPORT SECURITY

Workdays & Hours: Shift work, could include a rotating schedule weekends and holidays (Subject to change)

PURPOSE OF DIVISION

The Airport Operations Supervisor ensures operational excellence throughout Bush Intercontinental Airport as part of the Security - Regulatory team of the Houston Airport System (HAS). The purpose of the Security group at George Bush Intercontinental Airport (IAH), one of three airport that make up the Houston Airport System (HAS), is to use intelligence-led, risk-based operations to enhance airport security, reduce fear, and provide a safe environment to the traveling public. Airport Security staff-members monitor vendors, tenants, airline operators, fixed base operators (FBOs) and commercial business operators (CBOs), air cargo operators, and all HAS departments for compliance with Federal regulations as well as HAS Operating Instructions. The Airport Operations Supervisor manages the daily operations of the Security - Regulatory team to ensure compliance with Airport, City of Houston, State and Federal Regulations (CFR 49, 1520 & 1542). Supervise assigned employees, conduct customer interactions to calmly resolve issues, have operational oversight and knowledge of utilization of all technology applications. Provide training, coaching and mentoring to employees who conduct audits, perform inspections and issue airport identification media with the goal of becoming a high-performance organization. "Candidates must be able to obtain ALL security REQUIRED BADGE ACCESS INCLUDING CBP ACCESS within 6 months from the hire date."

PURPOSE OF THE POSITION:

The purpose of the Airport Operations Supervisor position is to be the security regulation subject matter expert in the field. This position is proactive in locating and resolving security issues and violations. This position conducts routine compliance inspections to ensure the airport is in compliance with Federal, State, and Local security regulations. Provide direction and clarity to ensure consistency and uniformity between shifts and staff. Sets employee schedules to ensure coverage, schedules monthly inspections and assigns necessary investigations and projects. Maintains a safe and secure airport environment by supervising inspections of air side and land side operations and airport operational or security activities and personnel.

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

The purpose of the Airport Security section throughout IAH is to maintain a safe and secure environment for the travelling public and employees at IAH. This group ensures the airport maintains compliance with the TSA approved Airport Security Plan, as well as TSA mandated rules and regulations. We act as Subject Matter Experts during security emergencies and assist with the planning, training, and carrying out of mitigation efforts to reduce the threat level to IAH and enhance the overall airport security posture.

The responsibilities of this position include, but are not limited to:

• Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsels airport users, tenants and employees.
• Supervises and performs operations activities, such as ensuring safe aircraft areas by coordinating and monitoring construction/maintenance work, removing wildlife from runways and enforcing operational standards as defined by federal rules/regulations.
• Creates, revises and implements operating rules, regulations, standards and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations. Issues NOTAMS as required by federal regulations.
• Oversees the Communications Center during certain hours, resolves problems with airport customers and tenants and informs airline and airport personnel of important airfield conditions.
• Supervises, schedules, assigns work, trains and evaluates operational/security employees. Assumes operational, safety and security responsibilities in absence of airport management.
• Commands operational activities and the Communications Center and maintains order during aeronautical-related emergencies, following the Airport Emergency Plan and other airport rules and regulations.
• Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines.
• Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation.
• Initiates corrective actions and counsel's airport users, tenant, and airline activities not in compliance with airport leases, contracts, standards, policies and procedures.
• Reviews and documents airport security programs and directives and security activities of airport tenants and employees to ensure compliance with airport and federal security regulations. Ensures availability of documents for review by federal agencies.
• Supports operational activities and maintains order during aeronautical-related emergencies, follows the Airport Emergency Plan and other airport rules and regulations.
• Represents airport management in coordinating airport emergency and disaster management plans with the TSA, law enforcement agencies, U.S. Customs, airlines and other tenants, and emergency relief organizations.
• Acts as liaison with air carrier station managers and ground security coordinators regarding air carrier security issues.
• Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation.
• Establishes standards for functional area competencies, cooperation, consistency in work outputs, integrity and expected work and customer service behaviors as they related to the required job specifications.
• Participates in developing innovative solutions to complex organizational, administrative problems related to Airport security/safety.
• Oversees the departmental purchasing supply inventories.
• Contributes to the team effort by performing related duties as needed.

WORKING CONDITIONS

There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal.

MINIMUM REQUIREMENTS

KNOWLEDGE:

Requires a Bachelors degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field.

LICENSE/CLEARANCE:

Requires a valid Class C Texas driver's license and compliance with the City of Houston's policy on driving (AP 2-2).

EXPERIENCE:

Four years of progressively responsible experience in airport operations, airport security or airport safety are required.

Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a year-for-year basis.

PREFERENCES

Preference will be given to applicants with considerable knowledge of airport operations and security. Ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Experience with MS Office suite is a plus. Verifiable experience in utilizing any type of access control and/or close circuit television as it relates to this position is strongly preferred. Knowledge of Airport Security Plan and TSA rules and regulations are highly desired.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED

The selection process will involve application review and/or interview. Department may administer skills assessment test.

SAFETY IMPACT POSITION - YES

YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Pay Grade 23

SALARY INFORMATION

Factors used in determining the salary offered include the candidates qualifications as well as the pay rates of other employees in this classification.

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1894). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1894). (TTY 7-1-1)

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

1. Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• Yes
• No

02

Are you a Houston Airport Systems employee?

• Yes
• No

03

What is the highest level of education you have completed?

• High School Diploma/GED
• Associate degree
• Bachelors Degree or beyond
• No Degree

04

Please indicate the degree concentration you obtained ("See Resume" is not acceptable, if statement does not apply, please insert N/A)

05

What is your highest degree concentration as it relates to this position?

• Aviation Management
• Airway Science
• Criminal Justice
• Public Administration
• Law Enforcement
• Other closely related field
• No Degree

06

If selected "other closely related field", please indicate the degree concentration you obtain (see resume is not acceptable, if statement does not apply please insert N/A)

07

How many verifiable years of related professional experience in an airport operation, airport security or airport safety do you possess?

• Less than 4 years
• 4 to less than 6 years
• 6 to less than 8 years
• 8 to less than 10 years
• 10 or more years
• No experience

08

How many years of directly related professional experience involving lead or supervisory responsibilities do you possess?

• Less than 1 year
• 1 to less than 2 years
• 2 to less than 3 years
• 4 to less than 7 years
• 7 to less than 9 years
• 9 or more years
• No experience

09

Select the software applications with which you are proficient (Check all that apply)

• Word
• Excel
• Access
• PowerPoint
• Outlook
• Kronos
• None of the above

10

Check all verifiable work experience which you have performed as it relates to an Airport Operation environment.

• Manage the operational and security activities of an airport
• Coordinate emergency response within an airport
• Generate written and oral reports
• Knowledge of airport operations and security
• Ability to communicate diplomatically and effectively
• Airport Emergency Planning
• None of the above

11

Which security and/or safety area(s) do you have experience conducting? (Check all that apply)

• Inspecting security alarm doors
• Monitoring perimeter areas
• Performing traffic and curbside duties
• Monitoring radio communications and/or CCTV
• Conducting criminal history and background investigations
• Experience with scanner fingerprinting
• Monitoring compliance with leases and contracts
• None of the above

12

The Houston Airport System consists of operating on a 365 day period. Are you willing and able to work on shift work, including rotation, weekends and holidays?

• Yes
• No

13

Briefly describe the level of your oral and written communication skills as it relates to this position (see resume is not acceptable, if no experience please insert N/A).

14

Describe your experience and involvement in supporting and commanding airport emergencies (see resume is not acceptable, if no experience please insert N/A).

15

Briefly describe your prior experience in utilizing any type of access control and/or close circuit television (see resume is not acceptable, if no experience please insert N/A).

16

Please describe in detail your experience working under pressure in a fast paced and stressful environment and your ability to deal with customer service conflict (see resume is not acceptable, if no experience please insert N/A).

17

Describe your experience and interaction with the Transportation Security Administration rules and regulations and of an Airport Security Plan (see resume is not acceptable, if no experience please insert N/A).

18

Do you currently have a valid/current driver's license?

• Yes
• No
• Yes, but license is revoked/suspended

Required Question

Employer City of Houston

Address 901 Bagby St

Houston, Texas, 77002

Website https://www.houstontx.gov/