Airport Operations Supervisor

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Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors and those with Disabilities in Aging and Disability Services, and Veterans in Veterans Services. Our employees also remain committed to serving the cultural, human, recreational, and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please email fmla@milwaukeecountywi.gov. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: 11/19/2026 or upon the receipt of the first 50 application subissions

Airport Operations Supervisor

General Mitchell International Airport

Pay Range: $28.50 - $42.73

Job Summary: Supervises and leads a shift to oversee emergency response efforts, snow removal and construction activities, airfield, terminal facilities, roadways, and the Control Center, fostering collaboration across departments. Assists in writing annual performance evaluations for staff and works with team members to ensure individual development and success. Assumes the duties of the Assistant Airport Operations Manager during their absence. Ensures compliance with FAA FAR Part 139, TSA Part 1542, and airport rules and regulations on a 24/7 basis, maintaining continuity of operations, particularly during emergencies or inclement weather. Collaborates with staff and management to oversee training and ensure all training requirements are met. Reviews and approves time-off requestas in consultation with the team to ensure adequate staffing levels.

Essential Duties and Responsibilities:

• Collaborate with and oversee Airport Operations Personnel - Oversee and supervise AOC I and AOC II staff, ensuring adherence to departmental work rules and Standard Operating Procedures (SOPs). Provide leadership during Irregular Operations and Alerts, including the timely and accurate issuance of ENS (Everbridge) messages.
• Oversee Training and Evaluation of Personnel - Ensures training is delivered to the Operations staff in accordance with adopted plans as required by FAR Part 139 and TSR 1542. Conducts employee evaluations with input and oversight from management.
• Prepare Shift Schedules - Facilitate the implementation of shift schedules. Coordinate staff's time off requests to ensure proper coverage of critical shift positions under direction of Airport Operations Management.
• Implement Activation of EOC - Implement activation of the Emergency Operations Center during airport/aircraft emergencies. Relinquish EOCC position once relieved by Airport Operations Management or designee. Communicate issues that arise via phone and electronic means of communication to affected parties.
• Supervise Airfield and Terminal Construction Projects - Ensure FAA regulations and TSA regulations are followed during construction activities.
• Supervise Snow Removal Operations - Coordinate and lead snow removal efforts on the airfield during snow events, working directly with snow teams to clear runways and taxiways, while also serving as needed as the Snow Boss in the FAA Control Tower to ensure efficient operations and safety.
• Prepare reports develop and implement policies and procedures - Prepare and maintain departmental records and reports. Assist the Assistant Operations Managers in the development of department Standard Operating Procedures, Guides, and Instructions.
• Gain a comprehensive understanding of the duties of AOC I and AOC II personnel - Gain a comprehensive understanding of the duties assigned to AOC I's and AOC II's, with the expectation of stepping into these roles as needed.
• Investigate and supervise employees' issues - Investigate employee issues and counsel or discipline as needed to gain compliance with work rules and/or civil service rules with management oversight.
• Miscellaneous - Other duties as assigned by the Airport Operations Manager or Designee.

Required Qualifications:

• Must be a current resident of the United States.

• Valid Driver's License at time of application with the ability to obtain a Wisconsin driver's license within six (6) months of hire and maintain throughout employment.

• Candidates having any One of the below requirements fulfilled will be considered:

• High School Diploma or G.E.D equivalent with at least Four (4) years of work experience in Airport Operations only and 1 year of Supervisory experience.

• Bachelor's Degree in Aviation Management, Business Management, Public Administration and less than One (1) year of experience in Airport/Airline/Aviation Operations, or related experience only.

• Ability to lift, carry, push, and pull up to 30lbs on a regular basis.

• Intermediate knowledge of computer and software applications, such as Microsoft office and Digital NOTAMS.

• Ability to plan and coordinate activities occurring simultaneously.

• Ability to analyze situations quickly and objectively and determine a proper course of action to be taken in non-emergency and emergency situations.

Preferred Certifications:

• AAAE Airport Certified Employee-Operations
• AAAE Certified Member
• ICS 300 Intermediate Incident Command Structure

Background Check:

Must undergo a criminal history background check to maintain security clearance for unescorted access to secured areas of the airport.

Additional Comments -

Key Focus: This role is centered on providing entry-level leadership to support airport operations in the absence of middle or upper-level management. The individual in this position will be a trusted member of the leadership team, responsible for addressing operational challenges while supervising staff, particularly during evenings, weekends, and holidays. Additionally, this role requires strong collaboration with other team members to ensure smooth operations and effective communication across all shifts.

NOTE: This Original application is open to qualified residents of the United States. Appointee must establish Wisconsin State residency within six (6) months of starting date. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.