| Location | Springfield, MO |
| Salary | $37,918.40–$52,811.20 Per Year |
Airport Customer Service Representative
Salary
$37,918.40 - $52,811.20 Annually
Location
Springfield, MO
Job Type
Full Time
Job Number
092526
Department
Airport
Opening Date
09/25/2026
Closing Date
10/9/2026 11:59 PM Central
Description
The Springfield-Branson National Airport is seeking qualified candidates for the position of Airport Customer Service Representative within the General Aviation division. We operate out of our state of the art aviation facility committed to providing exceptional service and a seamless travel experience for our clientele. Our team is the face of our General Aviation, and we're seeking a professional, friendly, and highly detail-oriented Customer Service Representative to join us.
Springfield Branson National Airport Mission: The Springfield-Branson National Airport cultivates its connections to the community and the world in three different ways. For those who live here, it's a source of local pride. For those flying anywhere, it's the absolute easiest way to get there. And for those coming in from everywhere in the world, it makes a great and lasting impression.
The City of Springfield offers amazing benefits to our employees. Click here to learn more.
Qualifications and Requirements
Experience, Education, and Training
OR
AND
PREFERRED
Functions
For more information on essential functions and other requirements, please see the job description.
Other Requirements
Equal Opportunity Employer/Disability and Vet
The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.
Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, 417-864-1607, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.
Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.
All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.
Find out more about City of Springfield employee benefits through the following link: https://www.springfieldmo.gov/Benefits
01
The following questions are specific to the position you are applying for and must be completed accurately. The information you provide below must be reflected in the experience, education, or volunteer work provided in your application above. A response of see resume will not be accepted.
02
How many years of customer service and office experience do you have, including working with the public in person and over the phone?
03
Please describe your customer service and office experience, particularly your work with the public in person and by telephone.
04
How many years of experience do you have in customer service and high-volume cash handling, for example, in a bank teller role?
05
Please describe your experience in customer service and high-volume cash handling, for example, in a bank teller role?
06
Do you have experience handling money and performing basic financial calculations?
Required Question
Employer City of Springfield (MO)
Address 840 N Boonville
Springfield, Missouri, 65802
Phone 417-864-1607