AI UX/UI Senior Developer

AI UX/UI Developer

This role is 5 days a week in the Charlotte (Downtown) Office. The AI UX/UI Developer is responsible for designing and delivering user interfaces that enable intuitive interaction with AI-driven systems and workflows. This role ensures that complex automation and agentic behaviors are translated into clear, usable, and efficient user experiences that align with enterprise standards. The role operates within a cross-functional engineering and product organization responsible for delivering enterprise-grade AI applications. The developer collaborates closely with product, engineering, and business stakeholders to ensure the interface layer accurately reflects underlying system capabilities while maintaining usability and accessibility. This position builds front-end components, interaction flows, and visual systems that support AI-enabled applications. Deliverables include user interface code, interaction logic, design systems, and documentation supporting deployment and usability. The AI UX/UI Developer operates within the Forge delivery model, ensuring that interface development keeps pace with rapid backend innovation while maintaining consistency, quality, and governance standards. The technical scope includes front-end engineering, design system implementation, API integration, and workflow visualization. This role contributes across the full development lifecycle, ensuring user-facing components are reliable, testable, and aligned with production expectations. Work expectations require close, in-person collaboration with engineering and product teams.

Essential duties and responsibilities following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Design and develop user interfaces for AI-enabled applications
• Translate system capabilities into intuitive user workflows
• Build and maintain front-end components and design systems
• Integrate UI components with backend services and APIs
• Ensure consistency, usability, and accessibility across applications
• Collaborate with product and engineering teams on feature design
• Participate in system design and planning discussions
• Implement UI testing and validation strategies
• Support deployment and iteration of user-facing components
• Monitor UI performance and resolve issues
• Document interface patterns and user interaction models
• Contribute reusable UI components for cross-team use

Required qualifications: the requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: Bachelor's degree or equivalent practical experience (TBD if required by policy)
• Years of experience: 3–5 years of relevant experience
• Core domain experience: o Experience building front-end applications in enterprise environments o Experience designing user interaction flows o Experience integrating front-end with backend systems o Understanding of UI development lifecycle o Ability to deliver production-ready interfaces

Additional requirements: o Strong front-end development skills o Experience with enterprise UI frameworks o Understanding of usability and accessibility standards o Familiarity with testing and deployment processes o Ability to document UI designs and implementation o Strong collaboration across teams o Ability to work within structured delivery environments o Understanding of production support

Preferred qualifications:

• Experience with AI-enabled interfaces
• Familiarity with workflow visualization tools
• Experience in regulated enterprise environments (preferred)
• Exposure to UX research or testing methods
• Demonstrated ability to build reusable components
• Experience collaborating with cross-functional teams
• Ability to operate independently

Other job requirements/working conditions

• Sitting Constantly (More than 50% of the time)
• Standing Frequently (25% - 50% of the time)
• Walking Frequently (25% - 50% of the time) Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel Minimal and up to 10%

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.