AI TRANSFORMATION ANALYST

Premier Health - System Support

DEPT: Digital Health & Technology - Strategy

Full-Time / 8:00 AM - 5:00 PM / 80 hours per pay period (every two weeks)

Are you looking to catapult your career into the future of healthcare and Artificial Intelligence (AI) technology? Premier Health is offering an unparalleled opportunity to not only advance your skills but also to influence the cutting-edge AI business technology shaping our industry. As an AI Transformation Analyst, you will be at the forefront of evaluating how AI can improve clinical and business workflows, helping shape which solutions our organization adopts and how they deliver value.

This is an ideal opportunity for a recent college graduate or early-career professional eager to build hands-on experience in Artificial Intelligence, business analysis, digital health, and product strategy. In this role, you will work closely with senior leaders and cross-functional teams, serving as a trusted partner in translating business needs into actionable product requirements. You'll gain exposure to technical, strategic, and analytical work while helping drive meaningful innovation across the healthcare landscape.

Premier Health is known for its supportive, collaborative, and mission-driven culture. Employees are drawn to the organization because their work directly contributes to improving patient care and advancing the future of healthcare. Here, you won't just complete tasks. You'll be part of a connected community that values transformation, progress, and the perspectives of motivated professionals who want to make a difference. Team members genuinely enjoy what they do, and that shared passion creates an environment where learning, contribution, and career growth are encouraged every day.

As the 'right hand' to the Sr. Product Manager, you will help shape product strategy, research user workflows, develop business cases and user stories, support AI solution implementations, and monitor outcomes after launch. This role offers the chance to build a strong foundation in Agile environments, stakeholder collaboration, workflow analysis, and healthcare innovation, all while contributing to initiatives that matter.

Responsibilities

1. Identify and Define Practical AI Use Cases

• Partner with the Sr. AI Product Manager and Support Operations leaders to identify business problems and opportunities that may benefit from AI.
• Research and document current workflows, pain points, user needs, root causes, and performance baselines.
• Translate validated business problems into clearly defined AI use cases, requirements, user stories, and acceptance criteria.
• Assess workflow, data, technology, operational readiness, dependencies, and risks associated with proposed AI use cases.
• Support prioritization of AI opportunities based on business value, feasibility, readiness, operational impact, and risk.

2. Support AI Implementation and Drive Adoption

• Support implementation through requirements clarification, testing, demonstrations, user feedback, and coordination with business and technical teams.
• Work with users to understand how AI fits into existing workflows, where it provides value, and where it creates friction.
• Develop communication, training, and support materials, including user guides, FAQs, demonstrations, and practical examples.
• Facilitate workshops, working sessions, office hours, and other activities that help teams adopt AI safely and effectively.
• Help teams integrate successful AI solutions into daily workflows and establish ongoing operational support.

3. Evaluate AI Quality, Adoption, and Outcomes

• Help define evaluation criteria for AI quality, including accuracy, completeness, usefulness, consistency, safety, and user acceptance.
• Establish baseline measures and track quality, adoption, financial, and operational outcomes.
• Test AI outputs against real-world scenarios and potential failure cases before implementation.
• Monitor AI performance and adoption through usage, user feedback, corrections, errors, escalations, and business outcomes.
• Analyze results and recommend changes to the solution, workflow, training, or rollout approach.
• Associate degree required. Bachelor's Degree Preferred
• Degree in Business, Computer Science, or a related field preferred; equivalent relevant experience considered
• 1-3 years of job-related experience preferred
• Background as an Agile team member, Business Analyst, Team/Project/Product Lead, Digital Healthcare Analyst, Data Analyst, or Workflow Analyst preferred
• Understanding of clinical processes within the healthcare industry preferred
• Understanding of consumer needs, priorities, and pain points
• Familiarity with cost-benefit analysis for feature prioritization
• Experience writing and collaborating on user stories preferred
• Experience working with or supporting teams in an Agile environment preferred
• Ability to work independently, drive initiatives, and improve processes with minimal oversight
• Strong analytical, communication, and problem-solving skills
• Ability to think laterally and translate complex needs into actionable recommendations

If you're ready to launch your career at the intersection of healthcare, AI, and business analysis, this is your chance to make a real impact. Join Premier Health and become part of a team that is shaping the future of digital health through innovation, collaboration, and purpose-driven work. Apply now to take the next step in your career and help transform healthcare with AI.