AI Strategy & Market Intelligence Manager

Job Title

AI Strategy & Market Intelligence Manager

About the Business/Department:

• AI Delivery Hub: The AI Delivery Hub is a key engine in Amadeus' transformation toward an AI‑first organization. It brings together focused, multidisciplinary teams to design, build, and deliver AI products solutions end‑to‑end. Working closely with product and platform teams across different business lines, the Hub accelerates delivery and scales AI across Amadeus' portfolio by turning proven work into reusable capabilities and real product outcomes.
• AI Assistant Team: By joining our AI Assistant team, you'll be part of an end‑to‑end product incubation team focused on designing, validating, and scaling AI‑native solutions for how travelers plan, book, and service trips through emerging AI interfaces.
• Commercial & Strategy Team: Commercial & Strategy is the customer-facing engine of the team. We own the engagement with AI assistant beyond our current partners - from spotting opportunities early, to understanding what genuinely creates value for customers and travelers, to shaping the commercial frameworks that turn those connections into revenue. We connect Amadeus' capabilities to what the market actually needs, and bring back the strategic signal that tells the rest of the team what to build and why.

Summary of the role:

We are looking for a strategy and competitive intelligence professional to help shape the future of AI Assistance in travel. In this role, you will map a fast-moving ecosystem, decode market signals, and translate evidence into clear strategic options for Amadeus. You will work at the intersection of market intelligence, product strategy, early-stage commercial thinking, and executive communication, helping the team define where to play and how to win.

In this role you'll:

• Map and maintain a structured view of the AI Assistants in the travel ecosystem, including key players, emerging standards and protocols, partnership dynamics and business models.
• Run ongoing competitive intelligence and SWOT analysis, translating market observations into actionable strategic recommendations for the team and senior stakeholders.
• Monitor competitor moves, product launches, integrations, partnerships, pricing signals, M&A activity, and technology shifts to identify emerging opportunities and market dynamics.
• Track customer behavior, traveler behavior and trends, and partner feedback to inform strategy, value proposition, positioning, and product direction.
• Lead market sizing, customer segmentation, and target customer definition for the AI Assistants segment, supporting early prioritization and investment decisions.
• Contribute to early-stage business model design, pricing thinking, go-to-market options, and value proposition framing in close collaboration with commercial, product, and leadership.
• Own the support to early product lifecycle phases by defining potential markets, assessing market viability and risk, shaping the evidence base for product and business decisions.
• Produce crisp, executive-ready outputs such as strategy memos, competitive snapshots, market briefings, decision papers, and recommendation decks for senior audiences.
• Maintain a current, shared strategic view of the market as the AI assistant landscape evolves, ensuring the team can act quickly on relevant external signals.

About the Ideal Candidate:

• 7-10+ years of experience in Strategy Consulting, Corporate Strategy, Market Intelligence, Product Strategy, Competitive Intelligence, or related fields.
• Bachelor's degree required; MBA or equivalent strategic consulting experience preferred.
• Proven ability to conduct market assessments, ecosystem mapping, competitive intelligence, customer segmentation, and business opportunity analysis.
• Strong understanding of AI, Generative AI, AI Assistant ecosystems, platform business models, and emerging technology trends.
• Experience translating complex market signals into executive-level recommendations and strategic decisions.
• Strong analytical skills with experience in market sizing, financial modeling, pricing, and business case development.
• Excellent storytelling and communication skills with the ability to influence senior stakeholders through concise, executive-ready presentations and strategy papers.
• Experience working in fast-changing technology environments characterized by ambiguity and rapid innovation.

Working at Amadeus, you will find:

A critical mission and purpose- At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn- Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment- Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer- Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model- We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community- We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company- Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work a flexible hybrid schedule.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe

Application process:

The application process takes no longer than 10 minutes!

Create your candidate profile, upload your Resume/CV and apply today!

#LI-AM2025

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.