We are seeking an AI Server Production Manager to join a client in Grapevine, TX. This is a full-time, direct hire position. The role is 100% onsite. Salary for the role is $80K - $100K/year based on experience.
The AI Server Production Manager is responsible for leading repair operations, production planning, resource allocation, and performance management within the AI server repair environment. This role ensures customer Service Level Agreements (SLAs) are met through effective workforce planning, operational oversight, quality control, and continuous process improvement. The Production Manager analyzes operational data, reviews failure trends, drives corrective actions, and leads teams to achieve performance, quality, and productivity objectives.
Key Responsibilities
Operations Management & Continuous Improvement
- Lead daily repair and production operations to ensure customer quality, turnaround time (TAT), and productivity requirements are achieved.
- Review customer requirements, technician performance metrics, and operational KPIs, and coordinate resources to meet established targets.
- Generate, analyze, and present operational and management reports, identifying trends and implementing corrective and preventive actions to improve performance and service quality.
- Oversee production scheduling, workflow management, and resource planning to maximize operational efficiency.
- Continuously evaluate and improve production line layouts, capacity, and operational processes.
- Manage departmental projects and initiatives, ensuring completion within established timelines.
- Establish departmental goals, performance metrics, and continuous improvement objectives.
Quality & Inventory Management
- Analyze repair failures and quality trends to identify root causes and implement corrective actions.
- Ensure compliance with quality standards, company policies, customer requirements, and ISO procedures.
- Maintain accurate repair parts inventory through audits, transfers, reconciliations, and inventory control processes.
- Develop and maintain department documentation, training records, and operational procedures.
- Drive inventory management practices that support efficient product flow and operational excellence.
Warehouse & Process Efficiency
- Develop and implement progr
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.