Ultimate Staffing is seeking an AI Server Production Manager to join a company in Grapevine, TX. This is a full-time, direct hire position. The role is 100% onsite.
The AI Server Production Manager is responsible for overseeing server repair operations, production planning, and resource management to ensure customer Service Level Agreements (SLAs) are consistently met. This role leads data-driven decision-making, failure analysis, and corrective action planning to continuously improve repair quality, operational efficiency, and customer satisfaction.
Essential Duties & Responsibilities:
Operations, Data Analysis & Issue Resolution
- Review and analyze critical customer requirements including quality metrics, turnaround time (TAT), and technician daily KPI targets; coordinate assignments with supervisors to meet performance goals.
- Generate, analyze, and present management reports, including corrective and preventive action plans to drive service quality and continuous improvement.
- Review failure analysis reports and implement process improvements to enhance repair quality and reduce repeat failures.
- Maintain space, equipment, tools, and supplies; oversee repair parts inventory accuracy, transfers, audits, and reconciliations to drive efficiency and cost reduction.
- Complete assigned projects within defined timelines and business priorities.
- Develop and maintain recordkeeping and training documentation in compliance with company policies, applicable regulations, and ISO standards.
- Establish, track, and improve departmental KPIs and operational objectives.
- Ensure strict compliance with energy conservation policies.
- Enforce daily housekeeping standards and workstation layouts aligned with 5S principles.
- Maintain and continuously improve the layout and capacity of production lines.
- Plan, schedule, and supervise daily production activities.
Warehouse & Process Efficiency
- Implement warehouse efficiency and cost-reduction initiatives by analyzing product flow, delivery issues, and inventory movement.
- Ensure inventory management and allocation support efficient, cost-effective distribution throughout the warehouse.