AI Program Enablement Senior Manager

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Manager will also lead the departmental AI Center of Excellence, develop custom GPTs and AI agents, manage training and champions programs, support responsible AI practices, measure adoption and impact, and partner with IT, Innovation, Legal, Risk, Brand, Marketing Operations, Sales Enablement, and business stakeholders to advance Baker Tilly Marketing's AI roadmap.

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

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Job Description:


The AI Enablement Sr. Manager will accelerate responsible, measurable AI adoption across Marketing, Sales, and Client Experience. This role will combine hands-on AI expertise with program leadership to help teams move from ad hoc experimentation to a governed, scalable AI-enabled operating model.

The AI Enablement Sr. Manager will also lead the departmental AI Center of Excellence, develop custom GPTs and AI agents, manage training and champions programs, support responsible AI practices, measure adoption and impact, and partner with IT, Innovation, Legal, Risk, Brand, Marketing Operations, Sales Enablement, and business stakeholders to advance Baker Tilly Marketing's AI roadmap.

Key responsibilities

1. Develop, test and maintain custom GPTs, AI agents and reusable AI-enabled workflows across Marketing, Sales and Client Experience.

• Identify and prioritize repeatable workflows suited for AI support, including content, campaigns, sales enablement, research, reporting and work management.
• Lead design, testing and documentation of AI solutions, including use cases, source materials, risks, limitations and human review needs.
• Build or coordinate GPTs, agents, prompts, templates and workflow accelerators; manage optimization, usage monitoring and retirement.

2. Lead AI strategy, roadmap, governance and Center of Excellence for Marketing, Sales and Client Experience.

• Translate AI strategy into an actionable roadmap aligned to business priorities, enterprise direction and governance standards.
• Lead the AI Center of Excellence, including intake, prioritization, use case review, launch readiness and portfolio management.
• Establish responsible AI standards for approved use cases, risk tiering, content quality, brand alignment, data use and escalation.

3. Design and deliver AI training, enablement and Power User/Champions programs. Develop AI literacy, responsible-use and role-based training; facilitate workshops, office hours and demos; maintain enablement resources; and support champions who model adoption and surface new opportunities.

4. Partner across functions to align AI adoption with business priorities and firm standards. Collaborate with Marketing, Sales, CX, Operations, IT, Innovation, HR/Learning, Legal, Risk, Brand, Information Security and platform owners to coordinate depe