AI Program Coordinator

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AI Program Coordinator

Legislative Branch

House of Representatives

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff.

Learn more about this agency

Summary

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Washington, DC

1 vacancy

No matching locations found.

Work site options

Telework eligible No Relocation expenses reimbursed NoRelocation Description Salary $84,271 - $94,901 per year Pay scale & grade

HS 7 - 9

Promotion potential 9

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required - Not required.

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service

Drug test No Security clearance Not Required

Announcement number req5595 Control number 883876200

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to the public

Duties

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Job Summary:

The Office of the Chief Administrative Officer (CAO) supports House Members, Officers, and staff by providing operations services and business solutions. This position is located in the House Artificial Intelligence Center (AI Center), House Information Resources (HIR), within the CAO. The AI Center's mission is to facilitate responsible AI adoption across the House by coordinating governance, experimentation, use cases, cybersecurity reviews, cloud evaluations, AI implementations, and staff education.

The AI Program Coordinator supports AI Center initiatives, manages customer inquiries, coordinates projects, and facilitates communication with House stakeholders. The role requires strong organizational skills, attention to detail, and the ability to support multiple technical and operational efforts. This position has access to Personally Identifiable Information (PII). This position does not have day-to-day supervisory/managerial responsibilities.

Primary Responsibilities:

• Supports cross-functional AI adoption initiatives from concept to deployment.
• Contributes to AI governance activities to include enterprise use cases and AI system inventory management.
• Manage staff inquiries and escalations; capture and analyze customer feedback.
• Uses experience and knowledge of House customers, processes, and culture to identify a range of methods to gather information from customers; deploys methods as appropriate to achieve effective results.
• Markets and champions AI Center initiatives and events using appropriate communication methods; ensures that messages are clear, consistent, and compelling.
• Maintains awareness of the House AI portfolio progress and proactively communicates up-to-date information to stakeholders and customers.
• Supports the coordination and communication for events, discussion and operational exercises, and communities of interest across both House and non-House stakeholders. Provides strategic, operational, and communications advice on execution and maturation of product roadmaps. Ensures product documentation is complete, current, and stored appropriately.
• Develops correspondence and other reports/analysis in response to requests and/or inquiries from Members, Committees, and House support offices.
• Coordinates and facilitates AI Center team and stakeholder meetings.
• Prepare and presents briefings to stakeholders, to include executive level briefings for varying senior stakeholders (e.g., the Committee on House Administration, CAO, CAO Chiefs, HIR Senior Leadership).
• Performs other official duties and special projects assigned.

Requirements

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Conditions of employment

• USAJobs Conditions of Employment

Qualifications

Qualifications:

Minimum Qualifications:

• Bachelor's degree in Information Systems, Computer Science, Data Science, Business Administration, Public Administration, or a related field.
• Minimum of 2 years of relevant professional experience.
• Demonstrated experience in customer service, stakeholder engagement, or project coordination/management in a technical or service‑focused environment.

Knowledge, Skill, and Ability (KSA) and Competency Requirements:

• Knowledge of technology applications and platforms that enable CAO business.
• Solid understanding of core AI concepts and knowledge of GenAI concepts, including LLMs, RAG/MCP architecture and agents, preferred.
• Ability to manage information technology projects.
• Ability to deliver outstanding customer services experiences to customers.
• Knowledge of Organizational Change Management principles; ability to develop and implement measurements and metrics to achieve positive change.
• Knowledge of Technical Change Management/Service Management/ITIL preferred.
• Knowledge of digital channels and communications technology and skill in marketing and branding.
• Skill in project and program management, including stakeholder engagement and management of large, technical projects.
• Skill in consultation and coordination.
• Skill in data collection and survey development; ability to analyze and manage data, conduct research, and develop reports.
• Ability to develop and implement creative and innovative concepts into new and existing content.
• Ability to effectively communicate orally and in writing with executive leadership, management staff, information technology professionals, and non-technical users.
• Employees within this position are expected to demonstrate the following HIR Technical Competencies: Analytics; Consultation and Outreach; Information Management; Information Resources Strategy and Planning; Information Technology Support, Knowledge of Emerging Trends and Industry Best Practices; and Project Management.
• All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Knowledge of Relevant Policies, Procedures, and Processes, Priority Management, and Problem Resolution.

Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated using a structured interview process.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

Resume

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Qualified candidates please submit your resume online by following the instructions in this link.

Agency contact information

CAO Human Resources

Phone 202-225-2926 Address CAO

441 2nd St

Washington, DC 20515

Next steps

Qualified Candidates will be contacted directly.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

Resume

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Qualified candidates please submit your resume online by following the instructions in this link.

Expand Hide how to apply

Agency contact information

CAO Human Resources

Phone 202-225-2926 Address CAO

441 2nd St

Washington, DC 20515

Next steps

Qualified Candidates will be contacted directly.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

House of Representatives

Agency contact information

CAO Human Resources

Phone 202-225-2926 Address CAO

441 2nd St

Washington, DC 20515

Visit our careers page

Learn more about what its like to work at House of Representatives, what the agency does, and about the types of careers this agency offers.

https://cao.house.gov

Summary

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Washington, DC

1 vacancy

No matching locations found.

Work site options

Telework eligible No Relocation expenses reimbursed NoRelocation Description Salary $84,271 - $94,901 per year Pay scale & grade

HS 7 - 9

Promotion potential 9

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required - Not required.

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service

Drug test No Security clearance Not Required

Announcement number req5595 Control number 883876200

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