Benefits: This role is eligible for medical, dental, vision and 401k.
Job Summary:
We are looking for a Business Analyst with strong analytical and problem-solving skills to trace issues, investigate root causes, and provide data-driven insights. This role partners closely with business stakeholders to ensure decisions are fact-based, customer needs are clearly understood, and business value is prioritized.
This individual will also groom and manage the backlog to ensure requirements are well-defined and ready for development within an Enterprise AI team. The ideal candidate comes from a functional background, brings strong communication and collaboration skills, and is comfortable working in a fast-paced, high-demand environment. A strong curiosity for AI is important, including exposure to AI tools or initiatives and the ability to think conceptually about how AI impacts workflows and user experience (e.g., simple UI or input-level improvements that enhance outcomes).
Key Responsibilities
Backlog & Requirements Management
Partner with the Product Manager and Business Relationship Manager to manage a high volume of incoming requests
Refine, prioritize, and groom the backlog to ensure items are actionable and aligned to business value
Translate ambiguous business needs into clear, structured requirements with defined acceptance criteria
Ensure all work is properly prepared and “ready for development”
QA & User Acceptance Testing (UAT)
Support and coordinate User Acceptance Testing (UAT) with business stakeholders
Validate that delivered solutions meet business requirements and expected outcomes
Identify gaps, defects, or misalignments between requirements and final builds
Work closely with developers to document, track, and resolve issues
Ensure business sign-off prior to production release
Issue Investigation & Data Analysis
Investigate and trace user-reported issues to determine root cause
Review logs, dashboards, and reports to validate and diagnose problems
Conduct basic SQL queries to extract and validate data when needed
Use existing tools and insights platforms to analyze system behavior and performance
AI & Product Support
Collaborate with developers to support AI-driven solutions (including GPT-based tools and platforms)
Help ensure data inputs are structured, accurate, and aligned to use cases
Provide feedback on AI outputs and recommend improvements to responses, workflows, and usability
Contribute ideas for simple UI/UX enhancements that improve user experience and adoption
Stakeholder Engagement
Act as a liaison between business units and the Enterprise AI team
Work directly with stakeholders to clarify needs, set expectations, and align priorities
Communicate findings, recommendations, and testing results clearly and effectively
Qualifications & Skills
Core Experience
Experience as a Business Analyst or in a functional, stakeholder-facing role
Strong experience managing requirements and working with a high-volume backlog
Hands-on experience with QA and/or User Acceptance Testing (UAT) processes
Technical & Analytical Skills
Basic SQL knowledge for simple data extraction and validation
Experience working with dashboards, reports, or structured data outputs
Strong analytical and root-cause problem-solving skills
AI & Technical Curiosity
Interest in AI-driven solutions and how they apply to business workflows
Exposure to AI tools, platforms, or initiatives (conceptual or hands-on)
Comfortable experimenting with AI tools and understanding how small changes (inputs, prompts, or UI adjustments) impact outcomes
Soft Skills (Critical for Success)
Strong communication skills and ability to engage both technical and non-technical stakeholders
Highly collaborative with a positive, adaptable personality
Comfortable working in fast-paced environments with shifting priorities
Ability to bring structure to ambiguity and push clarity in requirements
Nice to Have
Experience in Agile environments or product teams
Exposure to Azure or similar cloud platforms
Experience contributing to UI/UX feedback or product improvement initiatives
Familiarity with AI experimentation or “hands-on” exploration of tools
Exposure to vibe coding
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 005-009
About the Company
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Addison Group
Need a job? Need an employee? Then you need Addison Group, the professional staffing and search firm that has reshaped the industry with our excellent placements in the Administrative & HR, Engineering, Executive Search, Finance & Accounting, Healthcare, and IT sectors.
Addison Group has enjoyed rapid growth since its inception in 1999, when a group of visionary industry leaders in Chicago set out with the simple goal of recruiting the best candidates for the best companies. With the help of its strategic investment partner, Trilantic Capital Partners, Addison Group has expanded its reach across the country through 13 offices and six core industry sectors, from Administrative to IT.