Own end-to-end delivery governance for AI / Agentic transformation programs across assigned accounts. Drive delivery excellence through best practices, governance, risk management, and stakeholder management.
Numbers & Facts
Location
Schaumburg, IL (Remote)
Description
Key Responsibilities
Delivery Leadership
Own end-to-end delivery governance for AI / Agentic transformation programs across assigned accounts.
Ensure high-quality, timely, and scalable execution of AI-enabled solutions.
Drive delivery excellence through best practices, governance, risk management, and stakeholder management.
Partner with offshore/global delivery teams to ensure seamless execution.
Account Growth
Identify expansion opportunities within existing accounts through proactive client engagement.
Support account mining and strategic growth planning with Account Managers / Sales Leaders.
Shape and position new AI/Agentic solutions based on client needs and market trends.
Contribute to revenue growth, wallet share expansion, and account profitability.
Client / Onsite Leadership
Serve as trusted advisor to client stakeholders and executive sponsors.
Represent delivery organization onsite for strategic reviews, escalations, and planning discussions.
Build strong CXO/VP-level relationships to strengthen strategic partnership.
Ideal Candidate Profile
15+ years in technology services / consulting / delivery leadership.
Strong experience managing enterprise client delivery in US market.
Proven track record in account growth / farming / client relationship management.
Exposure to AI / GenAI / Agentic delivery models preferred.
Strong executive presence and consultative mindset.
Ability to operate across delivery, sales, and client strategy.