Agile Coach (Director)

Job Description:

We are seeking a highly experienced, Director-level Technical Coach to drive engineering excellence and productivity across our organization. This is not a purely process-oriented role; we need a seasoned technologist who has lived in the code and now excels at elevating how engineering teams build, test, and ship software.

In this role, you will act as a trusted advisor and mentor to both technical leadership and individual engineering pods. You will bridge the gap between high-level productivity methodologies and ground-level technical execution. Whether you are leading a large-scale enterprise training session on modern engineering practices or sitting with a single team to unblock their CI/CD pipeline adoption, you will be the catalyst for higher quality code, reduced technical debt, and accelerated delivery.

Key Responsibilities:

• Engineering Excellence Technical Guidance
• Drive Automation Adoption: Guide development teams through the practical adoption and maturation of test management automation and continuous integration/continuous deployment (CI/CD) pipeline tooling.
• Code Quality Tech Debt: Advise teams on strategic approaches to refactoring, reducing legacy technical debt, and implementing standards that consistently produce higher-quality, resilient code.
• Bridge Process and Technology: Align productivity methodologies with modern engineering practices (e.g., test-driven development, shift-left testing, trunk-based development) to ensure processes actually enhance technical delivery rather than hinder it.
• Coaching Enterprise Scaling
• Multi-Level Coaching: Seamlessly transition between coaching individual teams on tactical engineering challenges and advising senior leadership on large-scale technical strategy.
• Train at Scale: Design, develop, and deliver training programs, workshops, and playbooks to scale engineering best practices and tooling adoption across the wider enterprise.
• Change Management: Act as a change agent, building buy-in from engineering teams and overcoming resistance to new tools or methodologies through empathy, expertise, and proven results.

Key Attributes Competencies:

• Exceptional Communicator: You possess superb communication and interpersonal skills. You can explain complex technical paradigms to non-technical stakeholders and debate architectural choices with senior engineers, building trust and consensus at all levels.
• Deep Technical Credibility: You command respect from engineering teams because you have a prior, extensive hands-on technical background. You understand the friction points of software development because you have experienced them firsthand.
• Strategic Yet Tactical: You can design a multi-year enterprise tooling strategy but are equally comfortable rolling up your sleeves to troubleshoot a specific team's workflow bottleneck.

Qualifications:

• 10+ years of software development, engineering leadership, or technical architecture experience.
• 7+ years of hands-on experience with DevOps concepts using: GitHub, Jenkins, XL Release, and Ansible Tower.
• 7+ years of hands-on experience with leading and executing test automation frameworks including but not limited to TDD and BDD with tools: nUnit/xUnit, Selenium, and SonarQube.
• Proven track record in a Director-level, Principal, or Senior Coaching capacity within a large-scale, complex enterprise environment.
• Deep, practical expertise with promoting and coaching modern CI/CD pipeline tooling (e.g., Bitbucket, Jenkins, Celestial, Ansible, GitLab CI, GitHub Actions) and Test Management Automation best practices.
• Extensive experience implementing strategies to measure, manage, and pay down technical debt at scale.
• Demonstrated ability to design and deliver technical training to large groups while also providing one-on-one or team-based mentorship.