Agile Business Analyst/Scrum Master

This 12-month contract position is based in Lewisville, Texas, and supports connected vehicle and telematics solutions within a commercial vehicle environment. The role combines Agile delivery and business analysis leadership, requiring a professional who understands vehicle communication systems, ECU architectures, and end-to-end data flows from vehicle systems to cloud applications. You will drive sprint execution, backlog management, requirements analysis, and process governance across Agile delivery teams.

Responsibilities

• Facilitate Daily Standups, Sprint Planning, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Manage sprint execution and team delivery processes.
• Define and enforce work item management practices to ensure all work-including ad hoc requests, investigations, defects, enhancements, and technical debt-is properly documented, prioritized, and tracked within Azure DevOps and/or Jira.
• Track and communicate risks, blockers, dependencies, and sprint health.
• Coach teams on Agile best practices and continuous improvement.
• Manage DevOps/Jira boards and work item lifecycle.
• Develop dashboards, reports, queries, and delivery metrics.
• Maintain board governance, traceability, and reporting.
• Gather and document business and functional requirements.
• Lead requirement discovery and stakeholder discussions.
• Facilitate discussions between business stakeholders, developers, architects, testers, and support teams to drive alignment and resolution of complex issues.
• Create detailed requirements, process flows, User Stories, and acceptance criteria that support development, testing, and operational readiness activities.
• Perform impact analysis and investigation activities.
• Partner with development and QA teams to ensure requirements are understood and testable.
• Ensure alignment between requirements, development work, testing activities, and releases.
• Maintain process documentation and requirement artifacts.
• Maintain traceability between business requirements, user stories, test cases, defects, and releases.
• Support test planning and release readiness activities.

Qualifications

• Required

• 5+ years of Business Analysis experience.

• 5+ years facilitating Agile/Scrum teams.

• Experience operating within a SAFe (Scaled Agile Framework) environment.

• Experience within automotive, heavy-duty truck, commercial vehicle, telematics, or connected vehicle domains.

• Working knowledge of connected vehicle systems, vehicle ECU architectures, CAN/J1939 communication networks, PGN/SPN concepts, vehicle telemetry, and end-to-end data flows between vehicle systems and cloud-based applications.

• Ability to operate independently while partnering closely with Product Owners, development teams, testers, and business stakeholders to drive work from intake through release.

• Advanced hands-on experience with Azure DevOps and/or Jira, including sprint setup, backlog management, work item hierarchy, dashboards, reporting, queries, workflows, and Agile governance.

• Ability to translate technical concepts related to vehicle systems, diagnostics, telemetry, and software platforms into clear business requirements, user stories, acceptance criteria, and testable outcomes.

• Experience managing sprint boards, backlogs, and Agile reporting.

• Strong requirements gathering and user story writing skills.

• Experience working with software development and testing teams.

• Excellent communication and stakeholder management skills.

• Preferred

• Scrum Master certification (CSM or PSM).

• Enterprise software delivery experience.

• Experience supporting vehicle diagnostics, telemetry, remote diagnostics, fleet management, or OTA software update initiatives.

• Experience working with CAN trace analysis tools, vehicle diagnostic data, DTCs, DBC files, or vehicle communication monitoring platforms.