Agent's Assistant - State Farm Agent Team Member

Scheduling appointments Build and maintain strong customer relationships, including assisting clients with billing, document, claim questions. Spanish English bilingual skills are highly valued to better serve our diverse client base.

Benefits:

• Opportunity for advancement
• Training & development
• Flexible schedule

ROLE DESCRIPTION:


Ngoc Phung - State Farm Agent is seeking a motivated Customer Support Representative.  Spanish English bilingual skills are highly valued to better serve our diverse client base. Part time and Full-time candidates, college students are encouraged to join with office hour from Monday to Friday. 



RESPONSIBILITIES:

• Phone answering and taking message 
• Scheduling appointments Build and maintain strong customer relationships, including assisting clients with billing, document, claim questions 
• Support insurance agents with policy management and customer service tasks
• Accurately maintain records and documentation in agency systems

QUALIFICATIONS:

• Fluent in Spanish and English (written and spoken)
• Strong communication and customer service skills
• Detail-oriented with ability to manage multiple priorities
• Motivated to contribute to agency growth

COMPENSATION & BENEFITS:

• Hourly wage 
• Professional development and advancement opportunities

SCHEDULE:

• Part-time position with standard office hours Monday to Friday.