Agency Systems Mgt Quality Assurance Analyst I

Agency Systems Management

·       Ensures compliance with established internal control procedures by examining agency records, reports and operating procedures

·       Prepares audit reports by documenting audit tests and findings

·       Communicates audit findings with auditees by preparing final reports

·       Evaluates adequacy of internal control systems by completing audit questionnaires

·       Maintains internal control systems by updating audit programs and questionnaires

·       Recommends new policies and procedures based on findings

·       Prepares special audit control reports by collecting, analyzing, and summarizing operating information and trends

·       Complies with all security requirements by reading and adhering to all LERETA policies

·       Reviews agency trending to identify processing gaps and recommend business improvement solutions

·       Maintains a current knowledge of State and Local Mortgage tax requirements

·       Organizes and prioritizes to ensure timely completion of daily assigned tasks

·       Performs other miscellaneous tasks, as assigned by management

 Leadership

·       Communicates with all business units and works with various resources to review history and business requirements

·       Provides feedback to all business units as needed 

·       Maintains performance standards for quality and productivity required for this position

·       Provides training, support, and mentoring as required to both existing and new associates

·       Assists other team members as needed

·       Assists in the development of procedures and/or processing 

·       Shares accountability with team for delivering service and quality to clients

Strategic Support

·       Confers with and assists other LERETA employees.

·       Participates in formulating and administering company policies and develops long range goals and objectives

·       Supports, leads, and provides updates for other strategic and operational projects as assigned by management

This position will perform other duties as assigned based on the needs of the department.

Required Education & Experience

• Bachelor’s Degree in Business, Finance or related discipline.
• 5 years’ experience in mortgage servicing industry
• Leadership experience with a minimum of 3 direct reports and/or 10 indirect staff

Salary range: $20.00 - $21.93