Farmers Group, Inc. logo

Agency Development Specialist - Southeast Region

Farmers Group, Inc.

  • Caledonia, MI
  • 10 days ago

    Highlights

    The Agency Development Specialist supports and administers centralized agency development processes and efforts to explain and verify eligibility requirements, document validation, packet submissions, provide systems access, program enrollments, and other administrative onboarding tasks. Collaborates with peers and people leader to research, identify, share, and implement processes and other enhancements to increase efficiency and effectiveness, improve candidate and field leader experiences, and achieve strategic objectives.

    Numbers & Facts

    LocationCaledonia, MI
    IndustryInsurance
    Company Size5,000 to 9,999 employees
    Websitehttp://www.farmers.com/

    Description

    We are Farmers - where ambition meets opportunity.

    At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn't just a goal - it's a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

    Join an award-winning, equal opportunity employer, where you'll find more than a job - you'll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

    Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let's build something incredible together!

    Workplace: Remote (AL, AR, FL, GA, LA, MS, NC, SC, OK, TN & TX) or Hybrid (Grand Rapids, MI)

    Job Summary

    • The Agency Development Specialist supports and administers centralized agency development processes and efforts to explain and verify eligibility requirements, document validation, packet submissions, provide systems access, program enrollments, and other administrative onboarding tasks. Works closely with candidates, field leaders, and business partners on executing agency development processes. Supports manager and colleagues with general department duties, such as reporting, presentations, training, issue resolution, and other tasks as assigned. Participates in various projects and initiatives, including those related to onboarding, agency development, and distribution.

    Essential Job Functions

    • Supports and administers agency development processes, such as packet submissions, document validation, system access requests and navigation, and other administrative tasks. Responsible for achieving assigned objectives including those related to efficiency, effectiveness, and execution. Works closely with candidates, field leaders, and business partners on a daily basis to execute assigned processes and other responsibilities, including inbound and outbound activity using various contact methods, such as emailing, calling, video conferencing, messaging, and other communication systems. Maintains up-to-date records of activity, interactions, and candidate statuses using approved systems and methods.
    • Reports any system, process, or data issues in a timely manner. Utilizes tracking systems to monitor and record activities. Assists people leader with general duties and responsibilities, such as developing and updating reports, presentations, communications, and team activities. Provides updates on trends, results, tactics, and other aspects of the assigned responsibilities via presentations, spreadsheets, written communication, and other means as appropriate.
    • Actively participates in and supports various projects, initiatives, and training opportunities as assigned. Collaborates with peers and people leader to research, identify, share, and implement processes and other enhancements to increase efficiency and effectiveness, improve candidate and field leader experiences, and achieve strategic objectives. Provides relevant intel, feedback, and best practices on processes, programs, vendors, and systems. Builds and maintains strong partnerships with colleagues. Assists people leader with training and developing peers. Maintains up-to-date knowledge of any relevant programs and processes. Performs other job duties as assigned.

    Physical Actions

    • This role, whether performed virtually or in an office setting, will include normal and customary distractions, noise, and interruptions. Sits or stands for extended periods of time, up to a full work shift. Occasionally reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Occasionally moves, lifts, carries, and places objects and supplies weighing 0-10 pounds without assistance. Listens to, interprets, and differentiates auditory information (example others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material, resources and other objects. Ability to continuously operate a computer for extended periods of time, up to a full work shift. Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate keyboard and other office equipment up to a full work shift.

    Education Requirements

    • High School Diploma or equivalent required. Bachelors degree preferred, preferably in business or related field.

    Experience Requirements

    • Three years experience in sales, recruiting, project management, and/or agency or customer facing positions required. Experience in recruiting, distribution models, and/or the insurance industry preferred.

    Benefits

    • Farmers offers a competitive salary commensurate with experience, qualifications and location.
    • Bonus Opportunity (based on Company and Individual Performance)
    • 401(k)
    • Medical
    • Dental
    • Vision
    • Health Savings and Flexible Spending Accounts
    • Life Insurance
    • Paid Time Off
    • Paid Parental Leave
    • Tuition Assistance
    • For more information, review "What we offer" on https://www.farmers.com/careers/corporate/#offer

    Job Location(s): US - MI - Caledonia, US - AL, US - AR, US - FL, US - GA, US - LA, US - MS, US - NC, US - OK, US - SC, US - TN, US - TX

    Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

    Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

    It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

    Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veterans status, or any other basis protected by applicable discrimination laws.

    Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok.

    Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com

    About Company

    In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve.

    Different Eras, Same Exceptional Service

    Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans.

    In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you.

    Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products.

    Farmers is proud to serve more than 10 million households with more than 20 million individual policies across all 50 states through the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

    The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges.

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