Aftermarket Business Development Manager

 #Tech-Pro-Admin-01

Position Summary

This internal Business Development position focuses on developing product line strategies to generate aftermarket business opportunities for the Commercial Flight Control Division (CFCD) and Hydraulic Systems Division (HSD). Based in Kalamazoo, MI, this role is revenue accountable for multiple programs with high earnings, consisting of complex products and sub-systems across several commercial and military aircraft. The candidate will work across various business teams and divisions to develop and launch profitable strategies promoting products, services, and technologies that exceed customer expectations. This position will also play a key role in developing monthly sales outlooks and annual plans.

Essential Functions

• Achieve aftermarket service center's financial goals in coordination with the assigned operating division, which includes one or more sites.
• Act as the primary strategic Product Line focal point for aftermarket services covering a range of products, services, and customers. Initiate and work closely with division, site(s), and Regional Segment teams to maximize long-term aftermarket revenues, providing short and long-term sales forecasts.
• Collaborate with the division site(s) customer service Aftermarket Services Manager on strategy and execution requirements. May be required to provide back-up for the Aftermarket Service Manager. Address critical long-term customer issues and lead project teams to improve short- and long-term process results.
• Serve as the primary strategic customer contact for aftermarket products and services, including product repairs, spares, logistics, contract, and pricing negotiations. Coordinate with technical and segment teams on field performance issues for input on resolution. Work closely with Division business development and Segment Leaders to maximize aftermarket revenues, ensuring alignment with short- and long-term sales forecasts.
• Work closely with the Regional Segment teams to develop and support proposals and contracts designed to attract the customer and provide an acceptable level of return to the company by researching customer requirements and translating them into development opportunities. Develop strategies and solutions for contracts open for renegotiation during the contract period.
• Conduct competitive research, evaluate sales performance, and formulate goals and milestones for specific products and systems. Apply a thorough understanding of the division's technical capabilities, operational capacity, and market information to influence future strategies.
• Serve as a liaison and facilitator with customers and Regional/Group Marketing to resolve issues and assure customer satisfaction regarding cost, product quality, delivery, and performance. Provide the customer and division with liaison support within and across divisions on existing and new programs. Stay in close contact with division technology, business units, and operations teams to enable rapid turnaround solutions.
• Utilize personal and professional established relationships and work through the Regional Segment teams to develop and maintain relationships with customers to gain knowledge of future market and customer needs and further develop business opportunities.
• Identify opportunities for business development by studying competitors' products, problems, market intelligence, and identifying trends.
• Maintain professional and technical knowledge by attending educational workshops, reviewing trade and technical publications, establishing professional networks, participating in professional associations, and attending industry trade shows.
• Establish goals and objectives to carry out programs or functions by coordinating efforts across the division and Aftermarket Service Managers. Recommend actions by analyzing and interpreting data and making complex comparative analyses.
• Develop and run portfolio optimization exercises using analytics to ensure product and channel for product are adequately balanced to optimize revenue and earnings.
• Responsible for the development and guidance of new retrofit business cases to gain division buy-in for resourcing the launch of new products and services.

Qualifications

• Bachelor's degree (BA) in Marketing, Engineering, or a related field, or an equivalent combination of education and experience providing both theoretical and practical knowledge in the field.
• Demonstrated ability to perform the essential functions of the job, typically acquired through ten or more years of increasingly responsible experience, including five or more years of high-level program management and established customer contacts, with major revenue or scope of responsibility.

Location: Kalamazoo, MI

Nestled in the heart of Michigan, Kalamazoo offers a vibrant community with a rich history, diverse cultural attractions, and a thriving business environment. Known for its educational institutions and innovation, Kalamazoo provides a dynamic setting for professionals seeking growth and opportunity.

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.  

Equal Opportunity Employer (EEO) 
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. 

Americans Disabilities Act (ADA) 
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. 

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AI Recruiting Disclosure 
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