Request ID:108763-1
Title:AEM Support Engineer
Location:Atlanta, GA (Onsite)
Duration: 6 Months
Salary Range:$15 - $20 an hour on W2 or C2C
JOB DESCRIPTION:
AEM Cloud Authoring & Technical Support Engineer to provide technical support for Adobe Experience Manager (AEM) as a Cloud Service. The role will support content authors, troubleshoot production issues, and partner with development and DevOps teams to maintain a reliable AEM platform.
Responsibilities:
"Provide technical support for Adobe Experience Manager (AEM) as a Cloud Service, focusing on authoring, content management, and production support.
"Troubleshoot AEM authoring issues related to pages, assets, components, templates, workflows, permissions, content publishing, and authoring defects.
"Support content authors and business users by resolving incidents, fulfilling service requests, documenting solutions, and promoting AEM authoring best practices.
"Collaborate with AEM developers, DevOps, and Adobe Support on complex issues. Contribute to knowledge articles, problem management, and continuous service improvement."
Experience Required: 4-6
Company Benefits & Culture
" Opportunity to work with a dynamic team in a fast-paced environment
" Exposure to cutting-edge technologies and methodologies
" Supportive and collaborative work culture
Appreciate your quick response and please feel free to reach me out for any query you may have.
Thanks