Advisor Office of Admissions

Covista Inc

  • Columbia, MD
  • 5 days ago
  • Remote
  • $22–$26.44 Per Hour

Highlights

The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate department based o. Special admissions cases and requests for exceptions to policies will be reviewed by the Manager of Admissions, and in ambiguous cases, the Faculty Chair/Dean will make the final determination.

Numbers & Facts

LocationColumbia, MD (
Remote
)
Salary$22–$26.44 Per Hour

Description

Advisor Office of Admissions job in Columbia, MD | Covista

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Advisor Office of Admissions

  • vacancyopjusttionswidget.opt-Type of Employment Full-time
  • vacancyopjusttionswidget.opt-Department Admissions/Enrollment
  • vacancyopjusttionswidget.opt-Location Columbia

jobinformationwidget.freetext.ExternalReference

REF11578D

  • vacancyopjusttionswidget.opt-Institution Walden University

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Company Description

Walden

More than 50 years ago, Walden University was founded to support adult learners in achieving their academic goals and making a greater impact in their professions and communities. Students from across the U.S. and more than 115 countries are pursuing a certificate, bachelor's, master's or doctoral degree online at Walden.

We offer more than 100 online degrees and certificate programs. Walden University is accredited by The Higher Learning Commission (hlcommission.org). Visit WaldenU.edu for more information, and follow Walden on Instagram, Facebook, and LinkedIn.

We operate on a hybrid schedule with four in-office days per week (Monday-Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Job Description

Opportunity at a Glance

Under general supervision, determine student applicants" admissibility to the University. Evaluate transcripts and award transfer of credit based on standards and guidelines developed by the schools; provide decisions to appropriate administrative offices. Reviews admission requirements, policies and procedures, transfer of credit, and related issues.

Responsibilities

  • Reviews all applications and administers the admissions decisions process as developed and defined by the individual Schools.
  • Special admissions cases and requests for exceptions to policies will be reviewed by the Manager of Admissions, and in ambiguous cases, the Faculty Chair/Dean will make the final determination.
  • Awards transfer of credit based on standards and guidelines developed by the schools; provides decisions to appropriate administrative offices.
  • Prepares official determination regarding admissions and transfer of credit for review.
  • Provides unofficial assessment of transfer of credit for prospective students. Reviews admission requirements, policies and procedures, transfer of credit, and related issues.
  • Responds to inquiries from faculty and internal student service groups.
  • Supervises the transcription of transfer awards into the student information system once official evaluations are completed.
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualifications

  • Bachelor"s Degree Required
  • 2+ years Higher Ed experience within an Admission, Academic Advising, or Registrar Office. Required
  • Ability to evaluate student transcripts and records.
  • Skill in the use of computerized systems and databases.
  • Ability to gather data, compile information and prepare reports.
  • Organizing and coordinating skills.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
  • Excellent written communication and oral presentation skills.
  • Meticulous attention to detail.
  • Time management skills.
  • Ability to work in a fast-paced, changing environment.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $22 and $26.44/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • 15 Days of Paid Vacation Days each Calendar Year
  • 12 Paid Holidays + 2 floating holidays

For more information related to our benefits please visit:

https://careers.covista.com/benefits

Equal Opportunity - Minority / Female / Disability / V / Gender Identity / Sexual Orientation

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Advisor Office of Admissions

  • vacancyopjusttionswidget.opt-Location Columbia

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