| Location | Altoona, Pennsylvania |
Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.
The Rides Supervisor will assist in the supervision of the rides Host working throughout the amusement park. This position directly supports the Rides Manager with efficient operation of the department which provides a positive guest experience. This position’s duties include -- but are not limited to -- assisting with the management of the department, supervising, monitoring, and attending to park rides, including boarding, securing passengers, operating rides, and ensuring passengers exit safely. This position will also conduct daily audits to ensure sure the park’s safety and operating policies are being properly followed.We are currently looking for a:
Adventureland Park - Rides SupervisorRoles & Responsibilities:
Supervisory Duties:
Supervise the daily operations of theRidesteamand any otherassigned departments
Lead by example, attitude, and as a representation ofAdventurelandcorevalues
Act as an approachable mentor and coach to all assignedHost
Becomeknowledgeable ofperforming the essential duties of allridespositions and backfill thesepositions when needed
Participate inall aspects of supervision of assignedhosts, includinghiring,orientation, training, performance coaching, and discipline.
Ensure that all requiredmealand otherbreaks are being givenin accordance withIowalaw
Assistwithteamscheduling and timekeeping activities
Departmental Duties:
Maintains a vast knowledge of a group of rides in a designated zone of the park and be able to step in at an attraction when necessary
Ensuresthat attractions open and close at the proper timesestablishedby the operational needs of the day
Provides direct support to otherridesHostbymaking rounds throughout the park to check on their needs
Managesguest feedback andescalates complaints or issues to the properauthorities, when appropriate
Provides coverage so thatHostmay take bathroom breaks
Enforces Park policies, riderestrictionsand ride recommendations
Ensuressafe operation of the ride by always adhering to standard operating proceduresandestablishedtrainings
Maintains a sense of calmness and professionalismduringtense, escalated or emergency situations
Reports ride related issues and failuresto management promptly
Maintains constant vigilance to proactivelyidentifypotential hazards andinformspark leadership of any concerns
Promptly notifies the security team or the park operator ofHostand guest injuries or emergencies
All otherduties assigned by leadership
Education& Experience:
There is no minimum education requirement.
1+ years ofprevioussupervisory experience desired
1+season of work experience in the Rides Department is.Previousride operation experiencefromotherAmusement/Theme Parkemployerswill also beconsidered.
All RidesHostmust go through the International Ride Operator Certification(iROC)course as a part of the training. Successful course completion isfor this position. There is no costtotheHostfor the course.
Languages:Ability to read, write, and speak fluent English Spanish or otherbilingual language skills are a plus.
Requirements:
Must be atleast 18 years of age tocomply withIowaChildLabor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Ability tocomply withall uniform policies
Mustpossesssafety-oriented mindset and understand the importance ofcomplying withall Federal, State, and local regulationsregardingride operation
Mustdemonstratea willingness to learn and ability to follow instructions
Must be guest-focusedandalsowork well with otherHostandsupervisors
Physical Requirements:
Ability to stand, walk, stoop, twist, kneel, bend, or squat forlong periodsof time
Ability to reach above shoulders throughout the workday
Ability to remain onfeetfor majority of the workday
Ability to climb or descend stairs for some coasters, rides, and attractions
Ability to carry, push, pull, lift, and hold objectsweighing 30pounds or more
Ability to seedetails of objects that are more than a few feet away
Working Conditions:
Frequentinteractiona variety of motorized and chain-driven rides and attractions
Frequent exposure tothe variableoutside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, andotherweatherconditions
Frequent exposure to constant repetitive motion, high noise levels,flashing lights,vibrations,and heavily populated environments
Team member benefits:
Working atAdventureland isabout making people happy!It’sabout being independent and having fun, making newfriendsand earning extra money while doing so. AsaAdventurelandhost, you can be the smiling face that makes a great first impression for incoming guests, a cook thatserves uptasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
AdventurelandPerks & Benefits:
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission toAdventurelandTheme Park/Waterpark andselectparks on your days off
Invitations to exclusive company-sponsoredhostevents throughout the season
We’vegot great jobs for people just starting out in the workforce, looking for a secondjobor staying active after retirement. If you want a fun, flexible job with an innovative company, look no furtherthanAdventureland.Apply today!
Do not miss the chance to spark your career now!
Do not miss the chance to spark your career now!