| Location | Cleveland, OH |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1977 |
Learns to provide guidance to customers, under supervision. Completes assigned development tasks to learn to support optimizations (e.g. automation) of solutions and technical delivery. Learns to take ownership of basic reactive technical assistance in chosen technical specialty. Assists customers with basic installations and configuration of software products under supervision. References and contributes to customer deliverables and documentation to help customers implement solutions. Performs problem analysis with supervision, providing documented technical solutions ready for customers to implement, test, and maintain. Learns to leverage customer insights to identify new service offerings and learns to deliver presentations to build understanding of solutions.
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