Advanced Practice Provider (APP) Supervisor

About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. 

The APP Supervisor is a practicing clinician who provides frontline operational oversight, team coordination, and peer leadership for APPs within a designated specialty or service line. This role supports the service line by assisting with hiring, onboarding, competency development, schedule oversight, performance feedback, and workflow optimization.
The APP Supervisor collaborates with physician leadership, operational managers, nursing leaders, and the APP Professional Development & Education Specialist to ensure a high-performing and well-supported APP workforce. While not always the formal employment manager, the APP Supervisor holds substantial influence through peer leadership, mentorship, and oversight of operational consistency across the service line. The Supervisor functions as a dyad partner to operational leadership, contributing to performance discussions, workflow reliability, and team alignment.
Administrative 20% to 40%.
Schedule: 7 on 7 off

ESSENTIAL FUNCTIONS

1. Clinical Practice

• Maintain a clinical schedule and full scope of practice consistent with specialty expectations.
• Provide safe, evidence-based care while modeling best practices.

2. Operational Oversight

• Coordinate daily workflows, assignments, consult coverage, and team schedules.
• Ensure adequate coverage to meet clinical demands.
• Support call schedule development and updates.

3. Hiring, Onboarding & Competency Development

• Assist with recruitment, interviewing, and candidate assessments.
• Lead onboarding activities in collaboration with the APP Professional Development & Education Specialist.
• Provide ongoing clinical performance feedback.
• Identify early performance concerns and escalate to the Clinical Director.

4. Performance Support & Accountability

• Participate in performance discussions and evaluations led by the Clinical Director.
• Provide peer-based coaching, mentoring, and corrective guidance.
• Promote consistent adherence to policies, documentation standards, and scope of practice regulations.

5. Operational Communication & Team Leadership

• Lead APP team meetings and disseminate updates regarding workflows, policies, and scheduling.
• Serve as a liaison between APPs, physician leadership, operations, and the Clinical Director.
• Coordinate follow-up from incident reviews or quality issues.

6. Education & Professional Development

• Collaborate with the Education Specialist to deliver structured onboarding, continuing education, and skills validation.
• Identify ongoing learning needs and recommend targeted education.

7. Compliance, Documentation & Billing Support

• Monitor documentation standards and support audit readiness.
• Serve as a resource for billing questions and regulatory adherence.

SCOPE OF AUTHORITY

•  The APP Supervisor serves as a peer clinical leader with operational influence across the service line but is not always the formal employment manager for APPs.

•  When not designated as the formal manager, employment actions (hiring, performance evaluations, corrective action, termination) remain the responsibility of operational leadership.

•  Regardless of managerial designation, the APP Supervisor holds substantial leadership influence through:

• Peer coaching and mentorship
• Reinforcement of performance standards and performing annual reviews
• Facilitating accountability to workflows, documentation expectations, and clinical competencies
• Supporting issue identification and early escalation

•  The Supervisor functions as a dyad partner to operational leadership, contributing to:

• Workforce planning
• Daily operational reliability
• Schedule optimization and team coverage
• Quality outcomes and safety practices
• Performance discussions and team alignment

•  The APP Supervisor may provide input on hiring, onboarding, performance readiness, and development needs for APPs within the service line.

•  The role does not independently conduct employment actions unless officially delegated by operational leadership.

QUALIFICATIONS

• Master’s or Doctorate (MSN, DNP, MPAS, DMSc).
• Active APRN or PA-C license.
• Minimum of 3–5 years clinical experience; prior precepting or team leadership preferred.
• Internal Medicine, family medicine.

WORK STRUCTURE

• Maintains a clinical schedule with 20–40% administrative time allocated.
• Participates in service-line leadership and APP governance structures.
• Unique job code and compensation model

Primary Location:

Downtown - Main Building