Advanced Medical Support Assistant

  • $56,247–$73,121 Per Year

Highlights

Other assignments at this level include but are not limited to processes incoming patient secure messaging through MyHealthyVet and coordinates with care team as appropriate participates in team huddles and team meetings to manage plan problem solve and follow-up with patient care by sharing information and collaborating with the interdisciplinary team setting priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs identifies incomplete encounters and communicates findings to providers as needed assists the team to reinforce the plan of care and self-help solutions enters appropriate information into the electronic record monitors pre-appointment information andor requirements to assure readiness for patient visitprocedure manages patient systems to verify and validate accuracy and resolve issues evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment informs team members about shared patients i.e. those who receive their care at multiple VA centers or those who receive care in the community. b Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery andor care in the community operational activities that affect patient flow and patient support care administrative functions to include but not limited to appointment cycles outside patient referrals follow-up care overbooking provider availability etc.

Numbers & Facts

LocationSan Diego, CA
Salary$56,247–$73,121 Per Year

Description

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Advanced Medical Support Assistant

Department of Veterans Affairs Veterans Health Administration San Diego Veterans Health Administration

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Summary

This job is open to

Duties

Requirements

How you will be evaluated

Required documents

How to apply

Summary The incumbent serves as the Advanced Medical Support Assistant AMSA for the Radiology Service at the San Diego VA Healthcare System. The Advanced MSA works collaboratively with the patient care team to schedule outpatient imaging appointments and to coordinate inpatient imaging procedures. The Advanced MSA is required to move from one work location to another as part of the position and will assume the assigned duties and responsibilities to ensure cross-coverage and patient care.

Learn more about this agency

Summary The incumbent serves as the Advanced Medical Support Assistant AMSA for the Radiology Service at the San Diego VA Healthcare System. The Advanced MSA works collaboratively with the patient care team to schedule outpatient imaging appointments and to coordinate inpatient imaging procedures. The Advanced MSA is required to move from one work location to another as part of the position and will assume the assigned duties and responsibilities to ensure cross-coverage and patient care.

Learn more about this agency

Overview Help Accepting applications This job will close when we have received 50 applications which may be sooner than the closing date. Learn more

Location 2 vacancies in the following location

San Diego CA

No matching locations found.

Work site options Telework eligible No Remote job No Relocation expenses reimbursed No

Salary 56247 - 73121 per year

Pay scale & grade GS 6 Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required Appointment type Permanent Occupations and job series 0679 Medical Support Assistance Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Other Position sensitivity and risk Non-sensitive NS Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type Credentialing Suitability Fitness Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number CBSX-13095615-27-JAB Control number 889493500 This job is open to Help The public

U.S. Citizens Nationals or those who owe allegiance to the U.S.

Clarification from the agency United States Citizens NOTE The 2-page Resume requirement does not apply to this position. Videos Duties Help VA Careers - Medical Support Assistant httpsyoutube.comembedEE9c4XkaELo

The incumbent accesses the patients computerized medical record system CPRS to review and retrieve medical information including but not limited to laboratory reports allergy information past medical history and other pertinent medical information needed to schedule patients imaging appointment.

Incumbent will also communicate directly with the patient to obtain required information to determine if patient meets the criteria to receive the requested imaging procedure.

Based upon the protocol the incumbent determines the patients pre-appointment requirements and restrictions.

Prior to the patients scheduled appointment the incumbent communicates directly with the patient to inform of the appropriate restrictions and instructions required of the procedure including but not limited to the patients requirement to obtain current labs need to fast need to take pre-medication to advert an allergic reaction to contrast.

The incumbent performs receptionist duties to include check-in of patients and registration of imaging procedure. Heshe must screenreceive phone calls and visitors in a courteous and timely manner determine the nature of requests and provide the information desired using privacy rules and established processes.

Incumbent is required to create and coordinate the daily appointment schedules for one or more imaging outpatient clinics.

The incumbent must be aware of the availability of radiologist and technologist staffing levels and other clinical staff who use radiology exam rooms and radiologic suites and equipment availability.

The incumbent explains the VAs mandate to collect insurance information to Veterans their families and other eligible patients.

As front-line contact with patients and staff the incumbent sets the tone for perception concerning quality of healthcare services at the VA.

The incumbent must be able to answer multi-line phone system to schedule patients and must possess the ability to multi-task and concurrently schedule patients over the phone and face-to-face as well as coordinate all relative paperwork electronic documents etc.

Schedules imaging appointments and utilizes the Radiology Package accurately in a timely manner. All appointments will be made with the patients input either in person or by phone.

The incumbent must be conscientious regarding patient confidentiality.

The incumbent must possess working knowledge of clinic processes and services to function in and interact with various clinics throughout the hospital.

This position provides medical administrative support to one or more outpatient imaging clinics and is an integral member of the imaging team to effectively carry out day-to-day administrative operations of the clinic.

The incumbent orients staff to basic administrative policies and procedures dealing with outpatient scheduling and other administrative topics.

The incumbent must provide excellent customer service to include both internal and external customers and must adhere to VA local National and Service policies and procedures.

Additional duties tasks and responsibilities may be assigned to meet the needs of the Service.

Work Schedule Monday - Friday 730am - 400pm Subject to change based upon the needs of the agency.

Compressed Flexible Not Authorized Telework Not Available Virtual This is not a virtual position.

Functional Statement 000000 Relocation Recruitment Incentives Not Authorized Permanent Change of Station PCS Not Authorized PCS Appraised Value Offer AVO Not Authorized

Requirements Help Conditions of employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12311959. Must be proficient in written and spoken English. Subject to backgroundsecurity investigation. Selected applicants will be required to complete an online onboarding process. Acceptable forms of identification will be required to complete pre-employment requirements httpswww.uscis.govi-9-centralform-i-9-acceptable-documents. Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel HCP. Complete all application requirements detailed in the Required Documents section of this announcement. As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest we may consideryour performance and conductthe needs and interests of the agencywhether your continued employment would advance organizational goals of the agency or the Government andwhether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Qualifications Resume Requirement Your resume must be detailed include the following information Job title description of duties beginning and ending date monthyear of employment and average hours worked per week.

Basic Requirements United States Citizenship Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Education High School Diploma General Education Development equivalency certificate or proficiency certificate from a State or territorial-level Board or Department of Education.

GS-6 AMSA Specialized Experience In addition to the basic requirements to qualify for the GS-6 grade level requirement do you possess one 1 year experience equivalent to the GS-5.

Specialized experience includes but is not limited to a Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients. b Skill in customer service with the ability to identify customer concerns and refer to the appropriate staff as necessary to ensure a satisfactory resolution. c Ability to operate computerized programs and systems in order to enter modify and retrieve sensitive medical and patient identifying information PII into or from electronic health records scheduling systems andor reports. d Ability to schedule medical appointments in a clinical setting. e Ability to work independently in the accomplishment of a wide variety of duties performing patient support work. f Ability to communicate effectively and professionally in person electronically andor by telephone with internal and external customers. Demonstrated Knowledge Skills and Abilities KSAs. GS-6 Advanced MSA Experience. In addition to the experience above Candidates must demonstrate the ALL KSAs below a Advanced knowledge of the technical health care process including but not limited to scheduling across interdisciplinary coordinated care delivery andor care in the community models and patient health care portals as it relates to access to care. b Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery andor care in the community operational activities that affect patient flow and patient support care administrative functions to include but not limited to appointment cycles outside patient referrals follow-up care overbooking provider availability etc. c Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians. d Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines e.g. medical doctors nurse practitioners physician assistants psychologists psychiatrists social workers clinical pharmacists and nursing staff to accomplish team goal setting to ensure medical care to patients is met. e Ability to independently set priorities and organize work to meet deadlines ensuring compliance with established processes policies and regulations. f Ability to communicate tactfully and effectively electronically by phone in person and in writing with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels as well as resolving patient concerns.

Assignment For all assignments above the FPL the higher-level duties must be of significant scope administrative independence complexity and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25 of the time. At the advanced level the Medical Support Assistant Advanced AMSA performs difficult and responsible specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics specialties andor care in the community resources. Recommend changes to existing clinic procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to review clinic appointment availability utilization to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary. MSAs at this level develop andor maintain effective and efficient communication with the patient interdisciplinary coordinated care delivery model teams VA medical centers and other agencies e.g. assist with communications during the inpatient to outpatient discharge communicate with non-VA medical facilities prepare correspondence to notify patients of normal lab results manage a system for follow-up care such as consults tests etc..

Other assignments at this level include but are not limited to processes incoming patient secure messaging through MyHealthyVet and coordinates with care team as appropriate participates in team huddles and team meetings to manage plan problem solve and follow-up with patient care by sharing information and collaborating with the interdisciplinary team setting priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs identifies incomplete encounters and communicates findings to providers as needed assists the team to reinforce the plan of care and self-help solutions enters appropriate information into the electronic record monitors pre-appointment information andor requirements to assure readiness for patient visitprocedure manages patient systems to verify and validate accuracy and resolve issues evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment informs team members about shared patients i.e. those who receive their care at multiple VA centers or those who receive care in the community.

Preferred Experience

  1. Experience with Window based computers ability to type 40 wpm.
  2. Previous experience scheduling radiologic procedures using an electronic appointment package is preferred.
  3. Ability to learn quickly and retain large amounts of complex information relative to scheduling radiologic procedures and associated processes. Experience with rotating positions to provide cross-coverage.
  4. Experience working in a very structured fast paced high volume and ever changing work environment. Must be able to adapt to a very busy work environment and handle stress and changing situations in a professional and collaborative manner.
  5. Experience working in a Customer service oriented work environment with a variety of individuals and presents a professional appearance.
  6. Experience working as part of a team to complete tasks as well as being responsible for completing individual work assignments.
  7. Experience working in an environment requiring the ability to multi-task for example ability to schedule imaging procedures via phone and face-to-face and coordinate a myriad of paperwork concurrently.

Reference For more information on this qualification standard please visit httpswww.va.govohrmQualificationStandards.

Physical Requirements Moderate lifting 15-44 pounds Light carrying under 15 pounds Reaching above shoulder Use of fingers walking up to 1 hour Hearing aid permitted may be working alone andor working closely with others.

Education There is no educational requirementsupplement for this grade level.

Additional information Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and AdministrationOperations Security and Preparedness HRAOSP at The Fair Chance Act.

Reasonable Accommodation RA Requests If you believe you have a disability i.e. physical or mental covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

Receiving Service Credit for Earning Annual Vacation Leave Federal Employees earn annual leave at a rate 4 6 or 8 hours per pay period which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Benefits Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application resume C.V. andor supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Your qualifications will be evaluated based on your application materials e.g. resume supporting documents your responses on the application questionnaire and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position Experience refers to paid and unpaid experience including volunteer work done through National Service programs e.g. Peace Corps AmeriCorps and other organizations e.g. professional philanthropic religions spiritual community student social. Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate e.g. on resume or during interview or hiring process gain additional knowledge regarding a candidates abilities and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members.

Benefits Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents Required Documents Help

To apply for this position you must provide a complete Application Package which includes Resume Resume Requirement Your resume must be detailed include the following information Job title description of duties beginning and ending date monthyear of employment and average hours worked per week.

SF-50 Notification of Personnel Action Current Federal Employees are mandated to submit your recent SF-50 Notification of Personnel Action dated 2026 for eligibility that displays your actual and current grade step salary and tenure. Award SF-50s are not considered eligible.

The following documents are accepted and may be required if applicable to your eligibility andor qualifications for this position. Please ensure you have included all documents required for your application such as a copy of your transcript if using education to qualify SF-50s currentformer Federal employees etc. DD-214 Statement of Service Disability Letter Schedule A Disability Letter VA Other 1Resume SF-15 SF-50 Notification of Personnel Action Transcript

Veterans Preference When applying for Federal Jobs eligible Veterans should claim preference for 5pt TP 10pt CPCPSXP or for Sole Survivor Preference SSP in the questionnaire. You must provide a legible copy of your DD214s which shows dates and character of service honorable general etc.. If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service character of service honorable general etc. and dates of impending separation. Additionally disabled veterans and others eligible for 10-point preference such as widows or mothers of eligible Veterans must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference please visit Feds Hire Vets - Veterans - Job Seekers - Veterans Preference.

If you are relying on your education to meet qualification requirements Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance andor degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position you must complete the initial online application to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 1159 PM ET on the closing date of the announcement to receive consideration. To preview the application questionnaire click httpsapply.usastaffing.govViewQuestionnaire13095615. The application process is as follows

To begin click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume andor other supporting documents.

Answer the questions presented in the application and attach all necessary supporting documentation.

Click the Submit Application button prior to 1159 PM ET on the announcement closing date 10302026.

If you are required to complete any USA Hire Assessments you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally in USAJOBS you can click Track this application to return to your assessment completion notice.

Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

Set aside at least 3 hours to take the USA Hire Assessments however most applicants complete the assessments in less time. If you need to stop the assessments and continue later you can re-use your unique assessment link. NOTE Your responses to the USA Hire Assessments will be reused for one year in most cases from the date you complete an assessment. If future applications you submit require completion of the same assessments your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at httpssupport-usahire.opm.govhcen-us.

To update your application including supporting documentation During the announcement open period return to your USAJOBS account find your application record and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status httpshelp.usajobs.govhow-to. Your application status page is where you can view your application status USA Hire assessment completion status and review your notifications sent by the hiring agency regarding your application.

NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Agency contact information James Bullock Phone 415 769-1554 Email James.Bullockva.gov Address San Diego VA Medical Center 3350 La Jolla Village Drive San Diego CA 92161 US

Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. After the review is complete a referral certificates is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP. It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs community-based outpatient clinics CBOCs domiciliary units Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full- and part-time employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents interns fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity EEO Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Required Documents Help

To apply for this position you must provide a complete Application Package which includes Resume Resume Requirement Your resume must be detailed include the following information Job title description of duties beginning and ending date monthyear of employment and average hours worked per week.

SF-50 Notification of Personnel Action Current Federal Employees are mandated to submit your recent SF-50 Notification of Personnel Action dated 2026 for eligibility that displays your actual and current grade step salary and tenure. Award SF-50s are not considered eligible.

The following documents are accepted and may be required if applicable to your eligibility andor qualifications for this position. Please ensure you have included all documents required for your application such as a copy of your transcript if using education to qualify SF-50s currentformer Federal employees etc. DD-214 Statement of Service Disability Letter Schedule A Disability Letter VA Other 1Resume SF-15 SF-50 Notification of Personnel Action Transcript

Veterans Preference When applying for Federal Jobs eligible Veterans should claim preference for 5pt TP 10pt CPCPSXP or for Sole Survivor Preference SSP in the questionnaire. You must provide a legible copy of your DD214s which shows dates and character of service honorable general etc.. If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service character of service honorable general etc. and dates of impending separation. Additionally disabled veterans and others eligible for 10-point preference such as widows or mothers of eligible Veterans must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference please visit Feds Hire Vets - Veterans - Job Seekers - Veterans Preference.

If you are relying on your education to meet qualification requirements Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance andor degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position you must complete the initial online application to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 1159 PM ET on the closing date of the announcement to receive consideration. To preview the application questionnaire click httpsapply.usastaffing.govViewQuestionnaire13095615. The application process is as follows

To begin click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume andor other supporting documents.

Answer the questions presented in the application and attach all necessary supporting documentation.

Click the Submit Application button prior to 1159 PM ET on the announcement closing date 10302026.

If you are required to complete any USA Hire Assessments you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally in USAJOBS you can click Track this application to return to your assessment completion notice.

Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.

Set aside at least 3 hours to take the USA Hire Assessments however most applicants complete the assessments in less time. If you need to stop the assessments and continue later you can re-use your unique assessment link. NOTE Your responses to the USA Hire Assessments will be reused for one year in most cases from the date you complete an assessment. If future applications you submit require completion of the same assessments your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at httpssupport-usahire.opm.govhcen-us.

To update your application including supporting documentation During the announcement open period return to your USAJOBS account find your application record and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status httpshelp.usajobs.govhow-to. Your application status page is where you can view your application status USA Hire assessment completion status and review your notifications sent by the hiring agency regarding your application.

NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

Expand Hide how to apply Agency contact information James Bullock Phone 415 769-1554 Email James.Bullockva.gov Address San Diego VA Medical Center 3350 La Jolla Village Drive San Diego CA 92161 US

Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. After the review is complete a referral certificates is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP. It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs community-based outpatient clinics CBOCs domiciliary units Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full- and part-time employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents interns fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries

Equal Employment Opportunity EEO Policy

Financial suitability

New employee probationary period

Privacy Act

Reasonable accommodation policy

Selective Service

Signature and false statements

Social security number request

Veterans Health Administration

OUR MISSION To fulfill President Lincolns promise To care for those who have served in our nations military and for their families caregivers and survivors - by serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans

The VA Desert Pacific Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care you will operate in a model that is based in a partnership across time seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veterans community. This aligns with the Veterans Health Administration VHA Mission Statement to Honor Americas Veterans by providing exceptional health care that improves their health and well-being.

Agency contact information James Bullock Phone 415 769-1554 Email James.Bullockva.gov Address San Diego VA Medical Center 3350 La Jolla Village Drive San Diego CA 92161 US

Visit our careers page Learn more about what its like to work at Veterans Health Administration what the agency does and about the types of careers this agency offers. httpwww.va.govjobs

Summary The incumbent serves as the Advanced Medical Support Assistant AMSA for the Radiology Service at the San Diego VA Healthcare System. The Advanced MSA works collaboratively with the patient care team to schedule outpatient imaging appointments and to coordinate inpatient imaging procedures. The Advanced MSA is required to move from one work location to another as part of the position and will assume the assigned duties and responsibilities to ensure cross-coverage and patient care.

Learn more about this agency

Overview Help Accepting applications This job will close when we have received 50 applications which may be sooner than the closing date. Learn more

Location 2 vacancies in the following location

San Diego CA

No matching locations found.

Work site options Telework eligible No Remote job No Relocation expenses reimbursed No

Salary 56247 - 73121 per year

Pay scale & grade GS 6 Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required Appointment type Permanent Occupations and job series 0679 Medical Support Assistance Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Other Position sensitivity and risk Non-sensitive NS Low Risk

Announcement number CBSX-13095615-27-JAB Control number 889493500

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