Honeywell - AEROSPACE logo

Advanced Field Service Engineer

Honeywell - AEROSPACE

  • Deer Valley, AZ
  • 1 day ago

    Highlights

    Our solutions create healthier air travel, more fuel-efficient and better-maintained aircraft, more direct and on-time flight arrivals, safer skies and airports, and more comfortable flights, along with several innovations and services that reflect exciting and emerging new transportation methods such as self-reliant and supersonic flight. Join Honeywell as a REMOTE Advanced Field Service Engineer and put your avionics expertise at the center of mission critical flight operations-solving complex challenges, supporting AOG recoveries, and making a real impact across the skies.

    Numbers & Facts

    LocationDeer Valley, AZ
    IndustryTravel, Transportation and Tourism
    Company Size10,000 employees or more
    Year Founded1914
    Websitehttp://aerospace.honeywell.com/

    Description

    Job Description

    Job Description
    As an Advanced Field Service Engineer (FSE) at Honeywell, you'll be a trusted technical expert supporting Business General Aviation (BGA) and Airline customers across the Americas. You'll play a critical role in keeping aircraft operational, safe, and efficient by delivering high-impact avionics support-both remotely and on-site.

    This is a highly visible, customer-facing role where your expertise directly impacts flight operations, Aircraft on Ground (AOG) recovery, and overall customer satisfaction.

    Keep aircraft flying and customers confident. Join Honeywell as a REMOTE Advanced Field Service Engineer and put your avionics expertise at the center of mission critical flight operations-solving complex challenges, supporting AOG recoveries, and making a real impact across the skies.

    Responsibilities
    Key Responsibilities
    • Serve as the primary technical point of contact for assigned BGA and/or Airline customers
    • Troubleshoot and resolve complex avionics and mechanical issues across Honeywell systems
    • Provide remote support (phone/email) and on-site field service as needed
    • Support AOG events and critical operational disruptions with urgency and precision
    • Diagnose issues related to systems such as:
     Flight Management Systems (FMS)
     Autopilot & Displays
     EGPWS, TCAS, Radar, Radios
     SATCOM (L-Band, KA-Band) and connectivity systems
     Integrated avionics platforms (Primus EPIC, Primus APEX)
    • Lead issue resolution from identification through closure, including documentation in SFDC
    • Escalate and coordinate complex technical issues across engineering and support teams
    • Build strong, long-term customer relationships through regular engagement and on-site visits
    • Contribute to knowledge sharing, continuous improvement, and best practices across the global support network
    • Participate in customer reviews, technical forums, and cross-functional project teams
    • Travel to customer sites up to 25%.

    Qualifications
    YOU MUST HAVE
    • 7 or more years of hands-on experience troubleshooting avionics and/or mechanical systems on business, commercial, or military aircraft
    • 5 or more years of customer-facing experience in technical support or field service
    • High School Diploma or equivalent.

    WE VALUE
    • Bachelor's degree in Engineering or related technical field
    • Experience supporting Business Aviation and/or Airline operations
    • FAA Airframe & Powerplant (A&P) license (or equivalent)
    • Knowledge of aircraft maintenance and flight operations
    • Experience with SATCOM and aircraft connectivity systems
    • Familiarity with tools such as Salesforce (SFDC), Teamcenter, NICE InContact
    • Background in Lean Six Sigma or continuous improvement methodologies
    • Strong expertise across avionics systems, installation, maintenance, and troubleshooting
    • Ability to operate independently in high-pressure, time-critical environments
    • Excellent communication and stakeholder management skills
    • Proven ability to manage multiple priorities and drive issues to resolution

    BENEFITS OF WORKING FOR HONEYWELL
    In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/

    THE BUSINESS UNIT
    Honeywell Aerospace Technologies (AT) products and services are found on virtually every commercial, defense, and space aircraft in the world. We build aircraft engines, cockpit and cabin electronics, wireless engage systems, mechanical components, and more, and engage many of them via our high-speed Wi-Fi offerings. Our solutions create healthier air travel, more fuel-efficient and better-maintained aircraft, more direct and on-time flight arrivals, safer skies and airports, and more comfortable flights, along with several innovations and services that reflect exciting and emerging new transportation methods such as self-reliant and supersonic flight. Revenues in 2023 for Honeywell Aerospace Technology were $14B, and there are approximately 21,000 employees globally. To learn more, please visit https://aerospace.honeywell.com/

    Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, or U.S. permanent resident

    The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: May 15, 2026

    About Company

    Honeywell Aerospace innovates and integrates thousands of products and services to advance and easily deliver safe, efficient, productive and comfortable experiences worldwide.


    Our History

    The first autopilot in 1914, Charles Lindbergh’s first successful solo flight across the Atlantic in 1927, Amelia Earhart’s landmark flight in 1932, and the world’s first sonic boom in 1947, were all made possible because of aviation technology developed by Honeywell and its legacy companies.

    During World War II, the groundbreaking cabin pressurization system developed by Garrett, Honeywell’s integrated C-1 autopilot, and the Norden bombsight made high-altitude bombing first feasible. Sperry instruments and navigation gear, Bendix electronics, carburetors, wheels, and brakes, and Grimes lighting systems were widely used on World War II aircraft. These innovations were later implemented successfully in civilian aircraft, helping the post-war boom in passenger travel.

    In the 1950’s, Honeywell Aerospace and its legacy companies changed the face of flying with the development of the first gas-turbine engines and the ring laser gyroscope, which dramatically changed guidance and navigation forever. Sperry brought computer technology to the cockpit with electronic flight instrument systems, flight management systems and other digital technology, and Bendix introduced the first commercial weather radar system.Today, Honeywell Aerospace continues to innovate in the frontier of flight safety with traffic alert and collision avoidance technologies, the AlliedSignal Enhanced Ground Proximity Warning System, and systems that help pilots avoid severe weather and hazards such as lightning and wind shear. We at Honeywell Aerospace are proud of our contributions to aviation history, but we’re just as proud of the history we’re making today.

    We have created the state-of-the-art integrated Aircraft Environment Surveillance System for the Airbus A380, and our advanced flight management, power distribution, pneumatic, and landing systems will help A380 operators reach new heights of performance and efficiency.

    We are a leading supplier of products and systems for Boeing commercial airplanes, and our integrated avionics system for the Boeing 777 sets a new technology and reliability standard. Today, we are part of the team working to define technology concepts for the next Boeing airplane, the super-efficient 777.

    The general, experimental, and light business aviation industries also turn to our respected Bendix/King range of communication and navigation avionics, weather radars, flight controls, flight information services, and other products and services that help make flying safer, more affordable, and more enjoyable.

    Honeywell Aerospace continues to work to improve the capabilities of military forces, developing systems that power unmanned vehicles, avionics for jet fighters, weapon sensors for precision targeting, and upgrades that extend the lives of proven aircraft and vehicles. We’re part of the Lockheed Martin team working on the Joint Strike Fighter program, and we’re proposing a wide range of systems for the Army’s Future Combat System.

    For more than 40 years, Honeywell technology has helped with the exploration and creation of opportunities in space. Our products have been integral to Neil Armstrong’s first step on the moon, and to every manned mission to space since. Today, the Space Shuttle is equipped with Honeywell’s Multifunction Electronic Display Subsystem, and we’re reaching into the future of space technology, with our work for the anticipated shuttle successor, the Orbital Space Plane, the International Space Station, and our contributions toward creating a permanent orbiting scientific laboratory and workspace.

    As powered flight begins its second century, Honeywell Aerospace continues to make history with leading technology, reliable products and systems, superior service, and dedicated employees. The contributions of Honeywell, its legacy companies, and five generations of employees, have advanced the science of aviation to make flying the world’s safest form of transportation, while helping to protect our nation and explore the universe. We look forward to continuing our long tradition of developing and delivering innovative aviation systems that meet the current, and anticipate the future, needs of the customer.

    Similar Jobs

    See more jobs