At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness. Avalon Housing is a non-profit supportive housing provider. Supportive housing is a combination of affordable housing paired with services, such as case management. We don't just help people find housing, we help people stay and thrive in their homes. If you are passionate about creating more diverse, inclusive, and equitable communities where all people are welcome, Avalon may be a good fit for you.Using a Housing First approach, Avalon's Support Coordinators provide outreach, intensive case management and housing support services to Avalon tenants and clients. The individuals we serve face many challenges, including mental illness, substance use disorders, and/or chronic medical conditions in addition to chronic homelessness. Our clients live in Avalon Housing units, with private landlords or in public housing located within Washtenaw County.Support Coordinators collaborate with community partners to coordinate delivery of a broad range of services that meet the mental, physical, psycho-social and housing needs of our clients, either through direct service or connections to appropriate resources.Here are some of the key benefits that Avalon staff receive: Paid Time Off: Paid time off includes three weeks of vacation time plus additional sick and personal time allowances. There are additional paid days off that allow for at least one paid day off per month Medical Benefits: Full-time employees can select from three medical insurance plans, including coverage options for you and your family. Plus, Avalon covers dental and vision insurance-with no per-payroll premium contribution!! Life and Disability Plans: Employees working 16 or more hours per week receive life insurance and short-term disability coverage-Avalon covers the full cost of the premiums. 403(b) Retirement Plan: Avalon sponsors a 403(b) retirement plan through Vanguard, available to all employees. Core Responsibilities: Provide direct case management and/or coordinate with case managers in the community to provide continuity of service for individuals and families we serveOngoing, active outreach to tenants/clientsComprehensive tenant assessments and action plans to achieve goalsOngoing case management for clients, including maintenance of clinical records and progress notesCoordinate FUSE/HUD recertification, including processing income recertifications, communicating subsidy payments between clients and landlords, and tracking annual deadlinesCollaborate with property management to coordinate eviction prevention effortsProvide crisis intervention as neededAssist tenants with accessing needed medical, mental health, substance use, and psychosocial supportsAssist tenants in developing basic life skills and activities of daily living, including apartment maintenance. Provide budgeting/financial literacy supportLink tenants to employment and skill development opportunitiesBuild community and peer support among tenants, including participation in community programming activitiesMeet documentation requirements as dictated by program needEffectively build relationships with local community and external agenciesParticipate in on-call rotation and occasional evening and weekend work as necessaryAttend staff meetings, retreats, and professional training sessionsDesired QualificationsBachelor's or Master's degree in a social or behavioral science or relevant field or three years of relevant experienceDesired Skills and AbilitiesSkilled in crisis response situationsStrong organizational, verbal, and written communication skills with an enthusiastic commitment to helping those in need. Ability to engage hard-to-reach individuals at their current stage of change using harm reduction principles Avalon Housing is dedicated to eliminating racial inequities. Successful candidates will demonstrate the ability to effectively work with diverse populations in a non-judgmental way Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will be required to sit for long periods of time, drive a vehicle with passengers, communicate with others by talking and hearing, lift and carry items weighing up to 25 pounds, and operate computer hardware systems. A valid Michigan driver's license and reliable transportation is required. You may be required to transport clients in your personal vehicle. Job Title: Adult Services Support Coordinator-FUDReports to: Adult Services and Outreach Team LeadLocation: This position and office is based in Ann Arbor, MI.Status: Full-time position, salaried, exemptStarting Wage: $47,590.00 Benefits including excellent health insurance options, dental & vision, 403(b), generous vacation and additional holidays, Life / AD&D / Short Term Disability plans, Employee Assistance & Wellness programsAvalon Housing is an equal opportunity employer and actively seeks applicants from diverse backgrounds. This includes but is not limited to people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder. Avalon also encourages those with criminal histories to apply. Avalon doesn't request information about criminal histories unless and until an offer of employment is extended. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.
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