| Location | Richland County, SC |
| Salary | $52,100–$70,300 Per Year |
Adult Protective Services Complex Case Coordinator / 61014834
Salary
$52,100.00 - $70,300.00 Annually
Location
Richland County, SC
Job Type
FTE - Full-Time
Job Number
191700
Agency
Department of Social Services
Division
Adult Protective Services
Opening Date
08/12/2026
Closing Date
8/26/2026 11:59 PM Eastern
Class Code:
AH40
Position Number:
61014834
Normal Work Schedule:
Monday - Friday (8:30 - 5:00)
Pay Grade
GEN09
Hiring Range - Min.
$52,100.00
Hiring Range - Max.
$70,300.00
EEO Statement
Equal Opportunity Employer
Agency Specific Application Procedures:
All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.
Veteran Preference Statement
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.
Job Duties:
The APS Complex Case Coordinator is responsible for statewide oversight and coordination of APS complex case activities. This position supervises and directs the APS Complex Case Unit and ensures consistent, effective management of cases requiring specialized attention, including those involving the Office of Intellectual & Developmental Disabilities (OIDD) and the Office of Mental Health (OMH).The Coordinator monitors case progress, evaluates barriers to resolution, and provides guidance to staff regarding appropriate interventions. The position leads and maintains collaborative partnerships with county APS offices, Adult Advocacy state office staff, and external agencies to support timely case movement, promote effective service delivery, and assist in achieving safe and appropriate outcomes for adults served.
Direct and manage the APS Complex Case unit. Monitor, coordinate and partner with OIDD (Office of Intellectual & Developmental Disabilities) & relevant agencies to ensure cases that require assistance from OIDD stay in the forefront and receive he services necessary for the adult to live as independently as possible. Collaborate and consult with the APS case management team, state office staff, and OIDD. Carry case load as needed.
Monitor, coordinate and partner with OMH (Office of Mental Health) & relevant agencies to ensure cases that require assistance from OMH stay in the forefront and receive the services necessary for the adult to live as independently as possible. Collaborate and consult with the APS case management team, state office staff, local OMH offices and APS OMH consultant. Carry case load as needed.
Research and complete a written summary on all cases beyond standard service duration. Consult with the case management team to guide and inquire about barriers to closing the case and ensuring all the adult's needs are met before case closure. Carry case load as needed.
Monitor, track, summarize, and identify trends on cases discussed in Case Reviews. Follow-up with the case management team (case managers and team leads) on recommendations made during Case Reviews and next steps. Summarize, monitor, and be able to communicate about any complex case inquired about by management staff.
Assist APS State Office, County and regional staff by exploring long-term solutions, to include at times providing case management for adults in APS system with cases complex in nature. Provide regional coverage as needed.
Perform other related duties as assigned.
Minimum and Additional Requirements
A Bachelor's Degree and three (3) years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.
A Masters Degree and one (1) year of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.
APS Experience Preferred.
Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid drivers license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
DIVISION: Adult Protective Services / Richland County
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been terminated or forced to resign from any job? If yes, please explain.
02
I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
03
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available position(s) and in the event I am offered a position with the SC Department of Social Services, I will be required to provide a certified official transcript within two (2) weeks of employment.
04
If you selected "Yes" that you are a veteran in the Agency-Wide Questions, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
05
Have you ever been employed by the State of South Carolina?
06
How did you hear about this job opportunity?
07
If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
08
Have you completed an internship with the SC Department of Social Services?
09
Which of the following best describes your highest level of completed education?
10
How many years of experience do you have in social services programs, correctional, education, business administration, general administrative management, or relevant program experience?
Required Question
Employer State of South Carolina
Agency Department of Social Services Address 1535 Confederate Avenue Extension
Columbia, South Carolina, 29201
Phone 803-898-7315 ext. 2
The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.