| Location | Willow Street, PA |
JOB
DESCRIPTION
-
AE
ADMINISTRATIVE
ASSISTANT
DEPARTMENT
HIGHER
&
CONTINUING
EDUCATION
RESPONSIBLE
TO
DIRECTOR
OF
HIGHER
&
CONTINUING
EDUCATION
JOC
APPROVAL
DATE
LOCATION
Willow
Street
RESPONSIBLE
FOR
NONE
ELECTRONIC
SIGNATURE
DMS/JLS
JOB
SUMMARY
The
Administrative
Assistant
provides
a
wide
variety
of
advanced
clerical,
secretarial
and
receptionist
support
duties
for
the
department,
its
team
members,
and
its
internal
and
external
clients.
ESSENTIAL
RESPONSIBILITIES/SKILLS/FUNCTIONS
1.
Greeting
and
Customer
Service
Greet
callers/visitors
in
a
professional
and
courteous
manner
Respond
to
caller/visitor
questions
by
handling
registration
and
other
types
of
administrative
requests
or
by
direct/linking
the
caller/visitor
to
the
appropriate
resources
Coordinate
errands
and
deliveries
2.
Document
Administration
Perform
and
coordinate
word
processing
services
for
department
members
Perform
filing
Coordinate
invoicing,
copying,
mailing,
and
faxing
of
documents
Ensure
established
LCCTC
standards
are
adhered
to
in
the
preparation
of
documents;
perform
proofing
and
editing
tasks
Assist
in
the
preparation
of
presentations
Coordinate
the
editing
and
publication
of
Higher
and
Continuing
Education
Catalog
3.
Student
Activities
Invoicing,
copying
and
mailing
course
charges
as
needed
Collecting
and
depositing
tuition
and
other
fees
Maintaining
student
records
Providing
customer
support
Processing
and
informing
students
of
acceptance
Assist
with
the
preparation
and
planning
of
graduation
and
other
ceremonies
Provide
admission
support
to
prospective
students
4.
Office
Support
Support
over
all
office
operations
including
secondary
operations
as
needed
Assist
with
the
preparation
of
grants
and
proposals
through
typing
documents
and
checking
calculations
Maintain
office
systems
through
filing,
securing
student
records,
and
providing
organizational
services
to
office
personnel
Order
and
maintain
office
supplies
Submit
and
process
purchase
orders
for
the
Higher
&
Continuing
Education
office
and
select
programs
POSITION
SPECIFIC
REQUIREMENTS
EDUCATION
&
EXPERIENCE
Excellent
interpersonal
and
customer
service
skills
Extensive
proofreading
and
typing
skills,
moderate
accounting
and
basic
math
skills,
the
ability
to
operate
basic
office
equipment,
and
excellent
computer
skills
including
Microsoft
Office
Other
duties
as
assigned
EDUCATION
&
EXPERIENCE
High
school
diploma
or
equivalent
1-3
years
of
administrative
and/or
customer
service
experience
Excellent
communication
and
customer
service
skills
Excellent
computer
skills
including
Microsoft
Office
Excellent
typing
skills
POSITION
DETAILS
PHYSICAL
REQUIREMENTS
For
each
of
the
requirements
below,
indicate
whether
the
position
requires
them
Frequently
(F),
Occasionally
(O),
Seldom
(S),
or
Never
(N).
Standing:
o
Reaching:
O
Sitting:
F
Moving
about:
O
Lifting
(include
weight):
25
lbs
Pushing:
S
Grasping:
O
Kneeling:
S
Climbing:
S
Crawling:
S
Squatting:
S
Bending/Stooping:
O
HOURS
37.5
/
WEEK
DAYS
260
/
YEAR
TYPE
OF
POSITION
Permanent
(P)
or
Temporary
(T):
P
FLSA
STATUS
Exempt
(E)
or
Non-Exempt
(N):
N
INSURANCE
Professional
(P),
Administration
(A),
Support
(S):
S
OTHER
The
LCCTC
reserves
the
right
to
modify
this
job
description
as
business
demands
dictate.
SIGNATURE
By
signing
below,
you
indicate
that
you
have
read,
understand,
and
can
perform
the
essential
duties
of
this
job
as
outlined
above
with
or
without
reasonable
accommodation.
Because
LCCTC
maintains
a
team
environment,
you
may
be
required
to
perform
other
duties
as
instructed
by
your
supervisor.
X
_____
Date:
___
NONDISCRIMINATION
INFORMATION
Lancaster County Career & Technology Center is an equal opportunity education institution and will not discriminate in employment, education programs, or activities on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, age or disability in its programs or activities and provides equal access to the Boy Scouts and other designated youth groups. This policy of nondiscrimination extends to all other legally protected classifications under state and federal laws.
For information regarding the Americans with Disabilities Act (ADA), the rights of an individual with a disability, our obligations under ADA, or grievance procedures, contact the Business Manager and ADA Coordinator, 1730 Hans Herr Drive, Willow Street, PA 17584-0527. Telephone: 717-464-7050.
For inquiries regarding other nondiscriminatory policies and programs, or for information regarding services, activities, programs and facilities that are accessible to and usable by both disabled persons and national origin minority persons who lack English language skills, contact the Supervisor of Student Services and Coordinator for Title VI, Title IX and Section 504, 1730 Hans Herr Drive, Willow Street, PA 17584. Telephone: 717-208-3124.
Revised
11.2.26