ADRC Support Specialist

As an ADRC Support Specialist, you will provide administrative support to Assessment and Screening Teams by assisting with calls, documentation, referrals, records, and daily office operations. Join a respected organization that provides essential services and resources to older adults and individuals with disabilities.

ADRC Support Specialist

We are seeking detail-oriented, organized candidates for an ADRC Support Specialist position based in Uniontown, OH. If you have administrative support experience, strong computer skills, and enjoy providing support to a team, we want to hear from you!

Join a respected organization that provides essential services and resources to older adults and individuals with disabilities. As an ADRC Support Specialist, you will provide administrative support to Assessment and Screening Teams by assisting with calls, documentation, referrals, records, and daily office operations. This role offers a meaningful opportunity to support staff and help ensure individuals receive the assistance and resources they need.

Call our office to speak with a recruiter or schedule an interview today!

Hours
8:00 AM – 5:00 PM, Monday – Friday
1st Shift

Pay
$22.84 per hour

Key Responsibilities

• Process overflow calls by assisting callers, redirecting inquiries, or taking messages for ADRC Representatives
• Retrieve and organize voicemail messages, shared files, and email communications
• Research scheduling and enrollment-related eligibility questions using required systems
• Enter referrals into PIMS and maintain chart assignment records
• Obtain Release of Information documents for applicants with guardians as needed
• Assist Assessment staff with enrollment documents, mail, and resource materials
• Prepare and send required documents, including physician faxes, Level of Care packets, and additional information packets
• Maintain office equipment, including printers and fax machines
• Maintain resource materials and reorder supplies as needed
• Research and appropriately distribute misdirected faxes
• Accurately document information and maintain records related to daily job functions
• Communicate effectively with internal and external stakeholders
• Support process improvement efforts and department goals
• Perform additional duties as assigned

Minimum Requirements

• High school diploma
• One year of relevant experience
• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Ability to accurately document information and manage confidential records
• Ability to analyze information and determine appropriate next steps

Nice to Have Skills

• Intermediate experience with Microsoft Office programs, including Excel, Outlook, Word, and Access database use

Preferred Education and Experience

• High school diploma or equivalent
• One or more years of administrative support experience

Other Requirements

• Ability to work on-site in Uniontown, OH
• Must be very detail-oriented and customer service focused
• Ability to sit at the front desk 2-3 times a week to greet and assist visitors

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Direct Deposit
• Weekly Pay
• More benefits available once hired

If you're ready to contribute to a rewarding organization and grow your career, apply now! Send your resume today and take the first step toward this exciting opportunity.

You can view all our jobs at https://careers.employtemps.com/.

Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran or military status, sexual orientation, gender identity, political beliefs, or any other characteristic protected by law.

#INDCF