Adobe Analytics Support Engineer

Role Overview
Responsible for supporting and maintaining Adobe Analytics and Adobe Launch environments, ensuring accurate data tracking, high system reliability, and timely resolution of production issues.

Key Responsibilities

• Manage and resolve production support tickets related to tagging, data quality, and analytics issues
• Implement and update Adobe Launch (Tags) configurations (rules, data elements, events)
• Perform debugging and validation using browser tools and Adobe debugging platforms
• Ensure data accuracy and integrity (eVars, props, events, campaign variables)
• Support data governance and compliance, including PII handling and consent requirements
• Collaborate with development, QA, marketing, and agency teams for releases and enhancements

Core Skills

• Hands-on experience with Adobe Analytics & Adobe Launch
• Strong understanding of dataLayer, event tracking, and web analytics concepts
• Proficiency in debugging tools (DevTools, Adobe Debugger)
• Basic knowledge of JavaScript, HTML, and tagging frameworks

Good-to-have Skills

• Adobe Experience Platform (AEP) / Web SDK
• Exposure to Tag management for marketing pixels (Meta, Floodlight, etc.)
• Familiarity with Large-scale enterprise MarTech environments