Position Description & Details
DICKINSON STATE UNIVERSITY (DSU) is a regional comprehensive institution within the North Dakota University System, whose primary role is to contribute to intellectual, social, economic, and cultural development, especially to Southwestern North Dakota. The University's mission is to provide high quality, accessible programs; to promote excellence in teaching and learning; to support scholarly and creative activities; and to provide service relevant to the economy, health, and quality of life for the citizens of the State of North Dakota.
DSU is seeking Admissions and Visit Technician. The purpose of this position is to support the Office of Admissions through campus visits, application processing, student communications, and critical office administration procedures.
MINIMUM QUALIFICATIONS:
REQUIRED COMPETENCIES:
Able to function independently in a fast-paced environment and be very flexible
Proficient in word processing, spreadsheet applications, text, web applications and email
Advanced organizational skills needed to set priorities and meet deadlines
Detail oriented; ability to multitask
Excellent oral, written and interpersonal skills
Able to handle sensitive and confidential situations
Able to provide excellent customer-service
Motivated individual with initiative to start and finish projects
PREFERRED QUALIFICATIONS:
DELIVERABLES & OUTCOMES:
Coordination of all incoming student and family visits
Greet visitors, answer questions, and direct them to the appropriate office or person when necessary.
Serve as the first point of contact with all incoming visit requests
Manage all TargetX forms for registering individual and group visits
Coordinate individual student visit requests with tours, admissions information, and requested staff, faculty, and coaches
Coordinate group visits with tours, admissions information, and requested staff, faculty, and coaches
Track all visits (individual and group) through CRM, and report on visit activities
Coordinate with Student Ambassadors and their advisors to incorporate them in visits through tours, student panels, etc.
Communicate with all visitors pre- and post-visit
Coordinate with athletics and the coaching staff to ensure compliance with all recruiting requirements
Train student employees and ambassadors on the visit and tour processes
Assist students in starting the application process through official and walk-in appointments
Coordination of admissions activities related to incoming applications and student requests
Review and process all incoming applications through the Student Information System, CRM, and Document Imaging systems
Receive and process incoming documents related to the admissions process including transcripts, test scores, immunizations, etc.
Assist in maintain an accurate database of students in the CRM including investigating and deleting duplicates, updating information, etc.
Coordinate the deferral and cancellation process of student applications
Coordinate the student appeals process
Serve as the first point of contact for prospective students
Communicate with students and families about the status of their applications, and any required documents
Serve as back up for admissions counselors during travel season and other busy times
Supervise student employees who are engaged in the admissions process
Coordinate with Student Success advisors through the New Student Registration process
Represent DSU and the Admissions Office at recruitment events and outside meetings
Assist the Director with Dual Credit and Early Entry procedures
Assist with all graduate applications and materials processing
Process all continuing education applications
Provide support to the International Admissions unit through processing and communications
Monitor applications for yield and melt
Assist with admissions strategy creation and planning
Provide operational support for the Admissions Office
Coordinate the "run of house" in the admissions office
Serve as the main point of contact for the general admissions email, voicemail, chat, and texting numbers
Handle all incoming calls and requests
Track all budgets for admissions and international admissions
Process RFP's for the department
Scan documents as needed for the department and route accordingly
Send out recruiting materials to prospective students and schools
Perform other data entry processes not described in other duties
Coordinate the scheduling process of conference rooms, classrooms, and other locations needed for admission activities
Monitor social media platforms, and look for engagement activities
Other duties as assigned
COMPENSATION PACKAGE:
View https://www.dickinsonstate.edu/about/employment/ for information on the above and other benefits offered.
MAIN OFFICE/WORKING LOCATION: Dickinson, ND
STARTING DATE: As soon as possible
POSITION DETAILS:
DISCLAIMER CLAUSE:
This job announcement is not intended, and should not be construed, to be a complete list of all responsibilities, duties, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of those principal job elements essential to making fair pay decisions and determining job performance.
For more information about the position, contact the supervisor, Director of Enrollment Management, Kelly Dorval
PREFERENCE DATE: July 19, 2026
APPLICATION INFORMATION: Applications received by the preference date will receive first consideration; the position will remain open until filled.
Applicants should fully describe qualifications and experience, with specific reference to each of the qualifications and responsibilities listed above as minimum/required/preferred because this is the information on which the initial review of materials will be based. Only applicants who appear best qualified based on this review will be contacted for an interview. The submission of all required materials by the preference date is the responsibility of the applicant. (Note: incomplete applications may not be considered).
Unofficial, or copies of official, transcripts are acceptable at the time of inquiry, but official transcripts will be required if hired. If you need to order transcripts you can have them emailed to DSU.HR@dickinsonstate.edu, faxed to 701-483-2574, or mailed DSU Human Resources, 291 Campus Drive, Dickinson, ND 58601.
Both internal and external applicants are eligible to apply if they are legally authorized to work in the United States. Federal USCIS I-9 employment certification is required at hire. Employer Sponsorship will not be considered.
ND Veteran's Preference laws apply to this position. Applicants who are eligible to claim veteran's preference must provide proof of eligibility by the preference date.
Due to access to restricted information, the successful candidate will be required to complete a satisfactory criminal history record check before beginning employment.
Pursuant to N.D.C.C. 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the finalists.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. 23-12-10.
Dickinson State University is an equal opportunity and affirmative action institution that does not discriminate based on race, color, sex, sexual orientation, gender, national origin, age, religion, gender identity, creed, marital status, veteran's status, political belief or affiliation, information protected by the Genetic Information Nondiscrimination Act ("GINA"), or disability in its admissions, student aid, employment practices, educational programs, or other related activities. Pursuant to Title IX of the Education Amendments of 1972, Dickinson State University does not discriminate based on sex in its educational programs, activities, or employment opportunities as required by Title IX. Dickinson State University complies with the provisions of the North Dakota Human Rights Act. Dickinson State University encourages applications from diverse candidates and candidates who support diversity. Inquiries concerning Title VI, VII, ADA, ADEA, Title IX, and Section 504 may be referred to either the Title IX Coordinator, Dr. Kathy Geisen, Dickinson State University, 291 Campus Drive, May Hall, Room 226, Dickinson, ND 58601 (701) 502-2081, dsu.titleix@dickinsonstate.edu or to the Affirmative Action Officer, Krissy Kilwein, Dickinson State University, 291 Campus Drive, May Hall, Room 309, Dickinson, ND 58601, (701) 502-4304, dsu.equalopportunity@dickinsonstate.edu.
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Dickinson State University publishes an Annual Security and Fire Safety Report. The report includes the University's policies, procedures, and programs concerning safety and security, as well as three years of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found here.
For more information about Dickinson State University, please visit https://dickinsonstate.edu/visit. You can also visit this site https://findthegoodlife.com/ for resources and details about North Dakota!