Lincoln Surgical Hospital is a leader in innovative healthcare, committed to delivering exceptional surgical services and outstanding patient experiences. Our talented physicians and dedicated staff work together to achieve the best possible surgical outcomes in a compassionate, patient-centered environment. We are seeking a professional, detail-oriented Admissions Representative who is passionate about providing exceptional service and supporting our patients throughout their surgical journey.
Schedule
Full-Time | 80 hours per pay period (2 weeks)
Monday through Friday | 8:00 a.m. to 4:30 p.m.
Essential Responsibilities
Responsibilities include, but are not limited to:
- Register patients prior to surgery and verify demographic, insurance, and financial information.
- Collect patient financial responsibilities and assist patients and families with related questions and processes.
- Welcome, assist, and direct patients and visitors in a courteous, professional, and compassionate manner.
- Review insurance information for accuracy and communicate any discrepancies to the appropriate personnel.
- Obtain required registration and consent signatures, ensuring all documentation is complete, accurate, and compliant.
- Operate a multi-line telephone system, accurately routing calls and messages.
- Maintain the integrity of medical records through accurate data entry and verification of record completeness.
- Manage health record indexes and retrieval systems used to collect, classify, store, and analyze patient information.
- Scan and upload records into the electronic medical record (EMR) system according to department policies.
- Release patient information to authorized individuals and agencies in accordance with applicable regulations.
- Safeguard the confidentiality and security of patient health information.
- Audit clinical records to ensure documentation meets organizational, regulatory, and quality standards.