Admissions Recruiter, Transfer

Travel and Territory Management (20%):

Work independently and proactively to create and track an individualized recruitment, travel and strategic plan based on targeted enrollment goals for assigned territories. Tracks progress towards goals and determines interventions and supports accordingly. Meets students where they are, traveling via personal, rental, assigned, or university vehicle to recruitment locations, requiring flexibility to work weekends and evenings as needed.

Manages recruitment territory, with a focus on Phoenix and Northern Arizona community colleges and transfer students. This role forms recruitment plans and activities that resonate with the students and supporters in those regions and throughout Arizona as directed in order to meet desired goals. Coordinates with representatives of the Maricopa Community Colleges as appropriate. Represents the University of Arizona, the Arizona Recruitment team, and the Office of Undergraduate Admissions recruitment efforts to a wide array of constituents. Develops proactive initiatives to recruit and yield students to Arizona. Deploys active communication with supervisors and team regarding activities, territories, and needs. Presents complex information to audiences that vary in size and scope, using provided and developed presentations.

Communication and Recruitment Outreach (30%):

As a liaison and primary contact for the office and institution, actively and independently leads engagement with prospective students, counselors, parents and other constituents regarding the admission and enrollment process, procedures and related academic information. Supports directives and initiatives for the Arizona Recruitment team and the Office of Undergraduate Admissions recruitment efforts. This role involves a high level of SMS text, email, phone correspondence with active engagement and timely follow up required. Accurately records engagement, interactions, and work, successfully navigating multiple university systems of record and client relation management systems. Engages in a high level of customer service and student support, seeking out proactive opportunities to support students and their recruitment territory through the enrollment journey.

Relationship Building (20%):

Within assigned recruitment territory, develops and maintains positive relationships with educational institutions and their counseling and student support contacts. Serves as a resource specialist for communication of complex and sensitive information with respect to application, scholarship/financial aid, residency determination, academic advising/academic requirements, and admission to the University. Advises students interpreting pathways to Arizona regarding academics, funding, admission, and opportunities, and utilizes excellent presentation, communication, and storytelling abilities. Fosters relationships with communities, schools, students, and stakeholders, and proactively seeks to understand the needs of the community in order to meet recruitment goals. Creates and utilizes materials such as fliers, power points, and other resources to meet their territory needs and assist students in their path to Arizona Investigates student issues, helps find solutions, and brings attention to supervisor as needed. Seeks to build sustainable and impactful relationships with area community colleges, and transfer student-serving organizations, and constituents.

Strategic Recruitment (20%):

Researches, designs and implements strategic recruitment activities in collaboration with supervisor and other Enrollment Management leadership. Researches, develops, and enhances initiatives to promote the University to prospective transfer students, families, and their communities. Administers and assists in the coordination of assigned recruitment programs, projects, activities and events to cultivate and recruit prospective students. Utilizes analytical tools and research skills to seek new opportunities and interventions in recruitment and enrollment work. Stays on top of broader higher education and admissions profession topics.

Application Review (20%):

• Reads, evaluates and recommends admissions decisions via a comprehensive application review model for prospective students from assigned territory and other students as assigned.
• Counsel applicants, parent/guardians, and counselors on the application process, admissions decisions and merit scholarships.
• Utilizes training, sound personal judgment and experience to consider each student's full academic history, in the context of where a student lived and learned, and other life experiences to make recommendations for admission to the University of Arizona.
• Participate in committee review and shared decision-making.
• Utilizes Technolutions Slate CRM and analytical tools to maintain a consistent and data-driven process free from bias and in alignment with university and enrollment goals at the direction of Admissions leadership.

Knowledge, Skills, and Abilities:

• Skill for helping students in a higher education setting.
• Strong oral and written communication skills, public speaking, and presentation skills.
• Ability to collaborate with colleagues to effectively manage competing job responsibilities.
• Ability to work independently and proactively to meet position goals and deadlines.
• Ability to maintain a high levels of customer service and meet students where they are.
• Excellent time management and organizational skills.
• Skill in building relationships with educators, professionals, students, and families.
• Ability to follow laws and guiding principles of recruitment work, including FERPA regulations.

Physical and Environmental Requirements:

• Must be able to lift boxes/materials up to 20 pounds.