Job Summary
The Intake Clerk is responsible for obtaining prior authorizations for all Admissions within 24 Monday through Friday.. Supports therapeutic setting.
Essential Duties:
- Responsible for assisting with all admission process
- Responsible for assisting with greeting patients, employees and visitors when needed.
Requirements
Education and/or Licensure – High School diploma (or equivalent).
Experience:
- 2 years medical prior authorization experience preferred
- 2 years of experience in a medical related field required
Additional Requirements – None
Knowledge Skills and Abilities
- Must be able to concentrate on work amidst distractions such as noise, conversations and foot traffic; must be able to consistently meet deadlines; must be flexible in work hours in order to meet patient and organization operating needs.
- High school level reading and writing skills; acceptable oral and written communication skills along with legible handwriting.
- Customer service skills in face to face interactions with dealing courteously with patients, the public, and other staff within the organization.
- Ability to apply time management practices to prioritize, schedule and complete work effectively to comply with mandated policies and deadlines.
- Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities.
- Knowledge of procedure authorization and its direct impact on the practice’s revenue cycle
- Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively
- Excellent computer skills including Excel, Word, and Internet use
- Detail oriented with above average organizational skills
- Excellent customer service skills; communicates clearly and effectively
Benefits
Full-time employees are eligible for medical, dental, vision, company paid disability, 401(k) and a generous amount of paid time off.