Coordinates the Admissions Department activities in the pre-admission, admission, discharge and follow up processes.
ENTRY QUALIFICATIONS
- Minimum two (2) year degree required; four (4) year degree preferred.
- Minimum of three (3) years experience in actual healthcare sales/marketing/insurance.
- Must have basic understanding of sales and marketing processes.
- Must be familiar with medical terminology.
- Proficient in Microsoft Office Products (Work, Excel, PowerPoint).
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list is subject to individual facility policies, procedures and practices, which may require additional duties and responsibilities.
- Coordinates resident/patient referral approval process.
- Conducts tours of facility with potential residents/patients and their family members.
- Ensures an 80% conversion ratio of tours to admissions.
- Ensures level of care approval obtained as indicted and OBRA screen (PASSAR, MIMR) is completed.
- Tracks pre-admission referral activity daily/weekly.
- Assists the Admissions Director with arrangements and confirmation of all admissions. Notifies departments of anticipated admission.
- Ensures specialized equipment is ordered as indicated from admissions screening and assessment.
- Reviews insurance contract content for need to obtain prior approval from authorized payer.
- Completes records and documentation in accordance with Company policy and State and/or Federal guidelines.
- Assists with facility sponsored events and family meetings to promote skilled services.