Legacy Health and Rehabilitation, where meaningful work meets a team that values YOU!
The Good Stuff! At a Glance!
- Position Name: Admissions Assistant - Healthcare Setting
- Pay: Competitive wages (based on experience)
- Schedule: Full-Time | Monday - Friday | Occasional Weekends As Needed
- Benefits: Medical, Dental, Vision, Life Insurance, 401(k) with company match
- Paid Time Off: Paid holidays and paid vacation
- People-Focused Role: Help patients and families feel welcomed and supported throughout the admission process.
- Opportunity to Grow: Build valuable experience in healthcare admissions, referral coordination, and long-term care.
Position Summary: Admissions Assistant
We are seeking an organized, personable, and detail oriented Admissions Assistant to support our Admissions and Marketing team and help coordinate a smooth admission experience for patients and families. The admission experience sets the tone for a patient's entire stay. In this role, you will help ensure that referrals, documentation, communication, and admission preparations are handled accurately and efficiently from the initial referral through the patient's arrival. The Admissions Assistant works closely with Admissions, Nursing, Therapy, the Business Office, hospital case managers, referral sources, patients, and families to help keep everyone informed and the admission process moving smoothly. This is an excellent opportunity for someone who enjoys working with people, staying organized, solving problems, and being part of a fast-paced healthcare team.
Key Responsibilities
- Support the Admissions team with incoming referrals and potential admissions
- Gather, review, and organize referral and admission documentation
- Help ensure required information is received prior to admission
- Communicate with hospitals, case managers, referral sources, patients, and families
- Assist with insurance, demographic, and admission information as needed
- Prepare admission paperwork and admission packets
- Help patients and families understand the admission process and what to expect
- Communicate upcoming admissions to Nursing, Therapy, Dietary, Business Office, and other appropriate departments
- Track referrals and admission status
- Maintain accurate records and documentation
- Assist with follow-up calls and referral communication
- Provide excellent customer service to patients, families, visitors, and referral partners
- Support the Admissions and Marketing team with administrative and coordination needs
- Assist with facility tours and inquiries as needed
- Help ensure patients and families receive a warm, organized welcome upon arrival
What We're Looking For
- Has strong customer service and communication skills
- Is highly organized with excellent attention to detail
- Can manage multiple priorities in a fast-paced environment
- Is professional and comfortable communicating with patients, families, hospital staff, and healthcare professionals
- Has strong computer and documentation skills
- Is dependable and demonstrates excellent follow-through
- Can work independently while remaining an active part of the team
- Has a positive, outgoing, and professional attitude
- Understands the importance of confidentiality and professionalism
- High school diploma or equivalent required
- Associate degree in Healthcare, Business, Marketing, or a related field preferred
Don't have direct admissions experience?
If you have strong healthcare administrative and customer service experience and are ready to learn admissions, we'd still like to hear from you! If you're looking for an opportunity to build your career in healthcare admissions while making a meaningful difference for patients and families, we would love to hear from you!
"Our Family Caring For Yours"